All Systems Operational

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Get status updates on the availability of Vibes Global Messaging and Vibes Mobile Engagement Platform.
Having Trouble? Contact our 24/7 Customer Care Team at live@vibes.com or by calling or texting us at 1-877-834-9566.

North America Messaging ? Operational
SMS SMPP Operational
SMS HTTP Operational
MMS Operational
10DLC Operational
Toll-Free Operational
RCS Operational
North America Platform ? Operational
Platform UI Operational
SMS Operational
MMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
RCS ? Operational
International Messaging Operational
SMS Europe Operational
SMS APAC Operational
SMS Latin America & Mexico Operational
SMS Middle East & Africa Operational
EU Platform Operational
Platform UI Operational
SMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 24, 2025
10DLC Maintenance 10/23/2025
Completed - The scheduled maintenance has been completed.
Oct 24, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 22:00 CDT
Scheduled - Our 10DLC carrier partner will be performing maintenance on 10/23 from 10:00 p.m. CT until 10/24 at 5:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Sep 26, 08:53 CDT
Oct 23, 2025
Oct 22, 2025
10DLC Maintenance 10/22/2025
Completed - The scheduled maintenance has been completed.
Oct 22, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 05:00 CDT
Scheduled - Our 10DLC carrier partner will be performing maintenance on 10/22 from 5:00 a.m. CT until 10/22 at 8:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Oct 17, 09:32 CDT
Toll-Free Maintenance 10/21/2025
Completed - The scheduled maintenance has been completed.
Oct 22, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 23:00 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 10/21 from 11:00 p.m. CT until 10/22 at 4:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Oct 20, 15:00 CDT
Oct 21, 2025
10DLC Maintenance 10/21/2025
Completed - The scheduled maintenance has been completed.
Oct 21, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 00:00 CDT
Scheduled - Our 10DLC carrier partner will be performing maintenance on 10/21 from 12:00 a.m. CT until 10/21 at 6:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Oct 14, 12:11 CDT
Oct 20, 2025
AWS US-EAST-1 Outage: Vibes is Fully Operational
Resolved - AWS has fully resolved their US-EAST-1 outage.
Oct 20, 18:34 CDT
Monitoring - Vibes Platform and Messaging are not currently impacted by the AWS US-EAST-1 outage. Vibes is fully operational at this time and continuing to closely monitor for any impact. If you have any questions or concerns, please reach out to your Account Manager or Customer Care.
Oct 20, 10:46 CDT
RESOLVED: DLR and ACK Delivery Latency
Resolved - Our partner experienced an outage causing delayed delivery of MT DLRs and ACKs. Services have been restored. Our engineers are continuing to monitor the status.

IMPACT: MT DLR and ACK delivery delays from [ 2:00 AM CT to 4:30 AM CT ].
Oct 20, 05:40 CDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025
Toll-Free Maintenance 10/17/2025
Completed - The scheduled maintenance has been completed.
Oct 17, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 01:01 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 10/17 from 1:00 a.m. CT until 10/17 at 2:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Oct 14, 11:38 CDT
Verizon message latency
Resolved - The SMS and MMS latency on the Verizon network has been resolved. All queued messages have been delivered to the carrier network.

IMPACT: SMS and MMS message latency on Verizon from 2025-10-16 11:55 p.m. CT to 2025-10-17 12:55 a.m. CT.
Oct 17, 01:24 CDT
Identified - Vibes has identified latency with SMS and MMS message delivery to Verizon. We will provide updates as they become available.

IMPACT: SMS and MMS message latency on Verizon. Both inbound and outbound messages may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the Verizon network is available to Vibes.
Oct 17, 00:06 CDT
Interop Carrier Maintenance 10/17/2025
Completed - The scheduled maintenance has been completed.
Oct 17, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 00:00 CDT
Scheduled - Interop will be performing an additional maintenance on 10/17 from 12:00 a.m. CT until 10/17 at 1:00 a.m. CT.

IMPACT: Connection to the Interop network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Interop network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Interop messaging

Impacted Carriers: ACS/Alaska, ASTAC, Carolina West, Cellone Nation, Cellcom, Cellsouth/cSpire, Chat Mobility (Hawkeye), Copper Valley, Cross Wireless, DISH Wireless, Duet/NewCore Wireless, GCI, Illinois Valley Cellular, Inland Cellular, IT&E, James Valley, Nex-Tech Wireless, Northwest Missouri Cellular, Panhandle Telecommunications, Pine Belt Cellular, RINA (includes STRATA Networks, Silver Star PCS, CTC (Cambridge Telephone Company), Snake River PCS, NNTC Wireless, Breakaway Wireless, Cluster Telephone), SouthernLINC, Standing Rock, Thumb Cellular, Union Wireless, Viaero Wireless, West Central Wireless (WCC)
Oct 14, 10:23 CDT
Oct 16, 2025
Interop Carrier Maintenance 10/15/2025
Completed - The scheduled maintenance has been completed.
Oct 16, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 23:00 CDT
Scheduled - Interop will be performing maintenance on 10/15 from 11:00 p.m. CT until 10/16 at 3:00 a.m. CT.

IMPACT: Connection to the Interop network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Interop network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Interop messaging

Impacted Carriers: ACS/Alaska, ASTAC, Carolina West, Cellone Nation, Cellcom, Cellsouth/cSpire, Chat Mobility (Hawkeye), Copper Valley, Cross Wireless, DISH Wireless, Duet/NewCore Wireless, GCI, Illinois Valley Cellular, Inland Cellular, IT&E, James Valley, Nex-Tech Wireless, Northwest Missouri Cellular, Panhandle Telecommunications, Pine Belt Cellular, RINA (includes STRATA Networks, Silver Star PCS, CTC (Cambridge Telephone Company), Snake River PCS, NNTC Wireless, Breakaway Wireless, Cluster Telephone), SouthernLINC, Standing Rock, Thumb Cellular, Union Wireless, Viaero Wireless, West Central Wireless (WCC)
Oct 14, 10:02 CDT
10DLC Maintenance 10/15/2025
Completed - The scheduled maintenance has been completed.
Oct 16, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 21:00 CDT
Scheduled - Our 10DLC carrier partner will be performing maintenance on 10/15 from 9:00 p.m. CT until 10/16 at 12:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Oct 10, 11:46 CDT
Oct 15, 2025
Oct 14, 2025
Toll-Free Maintenance 10/14/2025
Completed - The scheduled maintenance has been completed.
Oct 14, 20:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 19:00 CDT
Scheduled - Our Toll-Free carrier partner will be performing an emergency maintenance on 10/14 from 7:00 p.m. CT until 10/14 at 8:00 p.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Oct 14, 18:26 CDT
Toll-Free Maintenance 10/14/2025
Completed - The scheduled maintenance has been completed.
Oct 14, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 04:01 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 10/14 from 4:00 a.m. CT until 10/15 at 6:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Oct 13, 18:23 CDT
Clearsky Maintenance 10/14/2025
Completed - The scheduled maintenance has been completed.
Oct 14, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 04:00 CDT
Scheduled - Clearsky will be performing maintenance on 10/14 from 4:00 a.m. CT until 10/14 at 6:00 a.m. CT.

IMPACT: Connection to the Clearsky network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Clearsky network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Clearsky messaging

Impacted Carriers: Altice Mobile, Atlantic Tele-Network International (ATNI), Aerialink, Bandwidth , Brightlink, Cell One North East Arizona, Chariton Valley, DCC, Enflick, First (1st) Point, GTA, Indigo Wireless, Inteliquent, Limitless/Immix, Nemont/Sagebrush PCS, Pine Cellular, Pinger, Pioneer Cellular, Plivo, Sagebrush Cellular, Telnyx, TextMe, Triangle Wireless, TruPhone, TSG Global (Flextalk), United Wireless/OCN, Viya, Appalachian Wireless
Oct 2, 11:31 CDT
Oct 13, 2025
Carrier Latency: United Kingdom
Resolved - Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on UK Destinations from 3:14 p.m. GMT to 6:14 p.m. GMT.
Oct 13, 13:14 CDT
Identified - Our carrier partners for United Kingdom have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all United Kingdom numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for United Kingdom. Messages both inbound and outbound to Vibes may experience delays in being delivered. You may also experience Missing delivery receipts/Late delivery receipts.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
Oct 13, 10:14 CDT
Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

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