All Systems Operational

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Get status updates on the availability of Vibes Global Messaging and Vibes Mobile Engagement Platform.
Having Trouble? Contact our 24/7 Customer Care Team at live@vibes.com or by calling or texting us at 1-877-834-9566.

North America Messaging ? Operational
SMS SMPP Operational
SMS HTTP Operational
MMS Operational
10DLC Operational
Toll-Free Operational
North America Platform ? Operational
Platform UI Operational
SMS Operational
MMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
International Messaging Operational
SMS Europe Operational
SMS APAC Operational
SMS Latin America & Mexico Operational
SMS Middle East & Africa Operational
EU Platform Operational
Platform UI Operational
SMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

10DLC Maintenance 4/3/2025 Apr 3, 2025 22:00 - Apr 4, 2025 05:00 CDT

Our 10DLC carrier partner will be performing maintenance on 4/3 from 10:00 p.m. CT until 4/4 at 5:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Posted on Mar 28, 2025 - 11:03 CDT

10DLC Maintenance 4/6/2025 Apr 6, 2025 23:00 - Apr 7, 2025 05:00 CDT

Our 10DLC carrier partner will be performing maintenance on 4/6 from 11:00 p.m. CT until 4/7 at 5:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Posted on Mar 26, 2025 - 08:30 CDT

Clearsky Maintenance 4/8/2025 Apr 8, 2025 04:00-06:00 CDT

Clearsky will be performing maintenance on 4/8 from 4:00 a.m. CT until 4/8 at 6:00 a.m. CT.

IMPACT: Connection to the Clearsky network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Clearsky network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Clearsky messaging

Impacted Carriers: Altice Mobile, Atlantic Tele-Network International (ATNI), Aerialink, Bandwidth , Brightlink, Cell One North East Arizona, Chariton Valley, DCC, Enflick, First (1st) Point, GTA, Indigo Wireless, Inteliquent, Limitless/Immix, Nemont/Sagebrush PCS, Pine Cellular, Pinger, Pioneer Cellular, Plivo, Sagebrush Cellular, Telnyx, TextMe, Triangle Wireless, TruPhone, TSG Global (Flextalk), United Wireless/OCN, Viya
Posted on Mar 21, 2025 - 15:26 CDT

Vibes Data Center Maintenance 4/8/2025 at 11:00 p.m. CT to 4/9/2025 at 12:00 a.m. CT Apr 8, 2025 23:00 - Apr 9, 2025 00:00 CDT

Vibes has scheduled maintenance the evening of 4/8 at 11:00 p.m. CT to 4/9 at 12:00 a.m. CT.

Notification Type: Vibes Data Center Maintenance

IMPACT: During this maintenance no traffic will be affected. You may see a brief connection drop while all traffic is moved from the West Virginia data center to the Oregon data center.

ACTION: >: No action is required. All activities will be re-routed to our Oregon data center until the maintenance is completed.

Systems Impacted by Maintenance:
•West Virginia data center
Posted on Mar 21, 2025 - 14:09 CDT
Apr 2, 2025
10DLC Maintenance 4/1/2025
Completed - The scheduled maintenance has been completed.
Apr 2, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 22:01 CDT
Scheduled - Our 10DLC carrier partner will be performing maintenance on 4/1 from 10:00 p.m. CT until 4/2 at 5:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Mar 27, 10:07 CDT
Apr 1, 2025
EU and APAC Destinations Cellular Maintenance 4/1/2025
Completed - The scheduled maintenance has been completed.
Apr 1, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 17:00 CDT
Scheduled - Our carrier partner for EU and APAC will be performing maintenance on 4/1 from 10:00 p.m. GMT until 4/2 at 5:00 a.m. GMT.

IMPACT: Connectivity for EU and APAC messaging will be periodically unavailable. Message delivery and processing times may be impacted to EU and APAC.

ACTION: No action is required. All messages will be queued and processed at the rate the EU and APAC destination network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to EU and APAC messaging
Mar 31, 13:06 CDT
Verizon MMS message latency
Resolved - The MMS latency on the Verizon network has been resolved. All queued messages have been delivered to the carrier network.

IMPACT: MMS message latency on Verizon from 8:15 a.m. CT to 2:05 p.m. CT .
Apr 1, 14:14 CDT
Update - Verizon has corrected the MMS issue within their system. All queued messages are now being delivered to the carrier's network. We will update you once this is fully resolved.
Apr 1, 13:06 CDT
Monitoring - Vibes continues to experience MMS message latency on the Verizon network. We will continue to provide updates until this issue is resolved.
Apr 1, 10:29 CDT
Identified - Vibes has identified latency with MMS message delivery to Verizon. We will provide updates as they become available.

IMPACT: MMS message latency on Verizon. Outbound MMS messages may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the Verizon network is available to Vibes.
Apr 1, 08:26 CDT
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Carrier Latency: France
Resolved - Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on French Destinations from 3:56 p.m. GMT to 6:28 p.m. GMT.
Mar 27, 16:15 CDT
Monitoring - Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect inbound SMS messages to the Vibes Platform for all French numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for France. Messages inbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
Mar 27, 11:33 CDT
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
EU and APAC Destinations Cellular Maintenance 3/20/2025
Completed - The scheduled maintenance has been completed.
Mar 19, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 19:00 CDT
Scheduled - Our carrier partner for EU and APAC will be performing an unscheduled maintenance on 3/20 from 12:00 a.m. GMT until 3/20 at 3:00 a.m. GMT.

IMPACT: Connectivity for EU and APAC messaging will be periodically unavailable. Message delivery and processing times may be impacted to EU and APAC.

ACTION: No action is required. All messages will be queued and processed at the rate the [LOCATION] destination network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to EU and APAC messaging
Mar 19, 16:08 CDT
Carrier Latency: France
Resolved - Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on French Destinations from 7:39 GMT to 8:59 GMT.
Mar 19, 09:34 CDT
Identified - Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all French numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
Mar 19, 03:23 CDT
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