Vibes Status

All Systems Operational

About This Site

Get status updates on the availability of Vibes Global Messaging and Vibes Mobile Engagement Platform.
Having Trouble? Contact our 24/7 Customer Care Team at live@vibes.com or by calling or texting us at 1-877-834-9566.

North America Messaging Operational

SMS SMPP Operational

SMS HTTP Operational

MMS Operational

10DLC Operational

Toll-Free Operational

North America Platform Operational

Platform UI Operational

SMS Operational

MMS Operational

API Operational

Push Operational

Wallet Operational

Analytics & Reporting Operational

International Messaging Operational

SMS Europe Operational

SMS APAC Operational

SMS Latin America & Mexico Operational

SMS Middle East & Africa Operational

EU Platform Operational

Platform UI Operational

SMS Operational

API Operational

Push Operational

Wallet Operational

Analytics & Reporting Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 10, 2025

No incidents reported today.

Jun 9, 2025

Carrier Latency: France

Resolved - Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on French Destinations from 11:01 UTC to 11:49 UTC.
Jun 9, 07:15 CDT

Identified - Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all French numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
Jun 9, 06:39 CDT

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

Interop Carrier Maintenance 6/4/2025

Completed - The scheduled maintenance has been completed.
Jun 5, 06:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 22:00 CDT

Scheduled - Interop will be performing maintenance on 6/4 from 10:00 p.m. CT until 6/5 at 6:00 a.m. CT.

IMPACT: Connection to the Interop network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Interop network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Interop messaging

Impacted Carriers: ACS/Alaska, ASTAC, Carolina West, Cellone Nation, Cellcom, Cellsouth/cSpire, Chat Mobility (Hawkeye), Copper Valley, Cross Wireless, DISH Wireless, Duet/NewCore Wireless, GCI, Illinois Valley Cellular, Inland Cellular, IT&E, James Valley, Nex-Tech Wireless, Northwest Missouri Cellular, Panhandle Telecommunications, Pine Belt Cellular, RINA (includes STRATA Networks, Silver Star PCS, CTC (Cambridge Telephone Company), Snake River PCS, NNTC Wireless, Breakaway Wireless, Cluster Telephone), SouthernLINC, Standing Rock, Thumb Cellular, Union Wireless, Viaero Wireless, West Central Wireless (WCC)
Jun 1, 23:29 CDT

Jun 4, 2025

Jun 3, 2025

No incidents reported.

Jun 2, 2025

Authentication Services Elevated Error Rate

Resolved - Starting at 7:45 AM CT an elevated error rate was observed in Vibes Authentication Services due to database replication related issues. The issue was identified by engineering and resolved with services returning to normal at 8:15 AM CT.

Vibes Platform logins, HTTP API authentication and SFTP authentication were impacted. Cached logins, previously scheduled broadcast campaigns in the Vibes Platform were not impacted. Additionally, SMPP connections were not impacted based on review of SMPP logs.
Jun 2, 10:38 CDT

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

Interop Carrier Maintenance 5/29/2025

Completed - The scheduled maintenance has been completed.
May 29, 02:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 00:00 CDT

Scheduled - Interop will be performing maintenance on 5/29 from 12:00 p.m. CT until 5/29 at 2:00 a.m. CT.

IMPACT: Connection to the Interop network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Interop network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Interop messaging

Impacted Carriers: ACS/Alaska, ASTAC, Carolina West, Cellone Nation, Cellcom, Cellsouth/cSpire, Chat Mobility (Hawkeye), Copper Valley, Cross Wireless, DISH Wireless, Duet/NewCore Wireless, GCI, Illinois Valley Cellular, Inland Cellular, IT&E, James Valley, Nex-Tech Wireless, Northwest Missouri Cellular, Panhandle Telecommunications, Pine Belt Cellular, RINA (includes STRATA Networks, Silver Star PCS, CTC (Cambridge Telephone Company), Snake River PCS, NNTC Wireless, Breakaway Wireless, Cluster Telephone), SouthernLINC, Standing Rock, Thumb Cellular, Union Wireless, Viaero Wireless, West Central Wireless (WCC)
May 23, 09:57 CDT

May 28, 2025

Clearsky Maintenance 5/28/2025

Completed - The scheduled maintenance has been completed.
May 28, 06:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 04:00 CDT

Scheduled - Clearsky will be performing maintenance on 5/28 from 4:00 a.m. CT until 5/28 at 6:00 a.m. CT.

IMPACT: Connection to the Clearsky network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Clearsky network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Clearsky messaging

Impacted Carriers: Altice Mobile, Atlantic Tele-Network International (ATNI), Aerialink, Bandwidth , Brightlink, Cell One North East Arizona, Chariton Valley, DCC, Enflick, First (1st) Point, GTA, Indigo Wireless, Inteliquent, Limitless/Immix, Nemont/Sagebrush PCS, Pine Cellular, Pinger, Pioneer Cellular, Plivo, Sagebrush Cellular, Telnyx, TextMe, Triangle Wireless, TruPhone, TSG Global (Flextalk), United Wireless/OCN, Viya
May 27, 10:27 CDT

Vibes Data Center Maintenance 5/27/2025 at 11:00 p.m. CT to 5/28/2025 at 12:00 a.m. CT

Completed - The scheduled maintenance has been completed.
May 28, 00:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 23:00 CDT

Scheduled - Vibes has scheduled maintenance the evening of 5/27 at 11:00 p.m. CT to 5/28 at 12:00 a.m. CT.

Notification Type: Vibes Data Center Maintenance

IMPACT: During this maintenance no traffic will be affected. You may see a brief connection drop while all traffic is moved from the Oregon data center to the North Virginia data center.

ACTION: >: No action is required. All activities will be re-routed to our North Virginia data center until the maintenance is completed.

Systems Impacted by Maintenance:
•Oregon data center
Apr 30, 10:01 CDT

May 27, 2025

Carrier Latency: France

Monitoring - Our carrier partners for France continue to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.
May 27, 07:56 CDT

Identified - Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all France numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
May 27, 03:19 CDT