10DLC Maintenance 5/12/2026
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 2026 - 21:01 CDT
Scheduled - Our 10DLC carrier partner will be performing maintenance on 5/12 from 9:00 p.m. CT until 5/13 at 7:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
May 12, 2026 21:00 - May 13, 2026 07:00 CDT

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Get status updates on the availability of Vibes Global Messaging and Vibes Mobile Engagement Platform.
Having Trouble? Contact our 24/7 Customer Care Team at live@vibes.com or by calling or texting us at 1-877-834-9566.

North America Messaging Under Maintenance
SMS SMPP Operational
SMS HTTP Operational
MMS Operational
10DLC Under Maintenance
Toll-Free Operational
RCS Operational
North America Platform Operational
Platform UI Operational
SMS Operational
MMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
RCS Operational
International Messaging Operational
SMS Europe Operational
SMS APAC Operational
SMS Latin America & Mexico Operational
SMS Middle East & Africa Operational
EU Platform Operational
Platform UI Operational
SMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Interop Carrier Maintenance 5/13/2026 May 13, 2026 21:00 - May 14, 2026 01:00 CDT

Interop will be performing maintenance on 5/13 from 9:00 p.m. CT until 5/14 at 1:00 a.m. CT.

IMPACT: Connection to the Interop network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Interop network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Interop messaging

Impacted Carriers: ACS/Alaska, Carolina West, Cellcom, Cellsouth/cSpire, Copper Valley LRA, Cross Wireless, DISH Wireless, GCI, Inland Cellular, James Valley, Nex-Tech Wireless, Panhandle Telecommunications, Pine Belt Cellular, Pine Cellular, SouthernLINC, Union Wireless, Viaero Wireless
Posted on May 07, 2026 - 09:16 CDT

Toll-Free Maintenance 5/19/2026 May 19, 2026 04:00-06:00 CDT

Our Toll-Free carrier partner will be performing maintenance on 5/19 from 4:00 a.m. CT until 5/19 at 6:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Posted on May 11, 2026 - 14:10 CDT

Clearsky Maintenance 5/19/2026 May 19, 2026 04:00-06:00 CDT

Clearsky will be performing maintenance on 5/19 from 4:00 a .m. CT until 5/19 at 6:00 a.m. CT.

IMPACT: Connection to the Clearsky network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Clearsky network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Clearsky messaging

Impacted Carriers: Aerialink, Altice Mobile, Appalachian Wireless, Bandwidth , Brightlink, Cell One North East Arizona, Commio, DCC, Enflick, Evolve Cellular First (1st) Point, GTA, Inteliquent, ISP Telecom, Liberty Wireless, Limitless/Immix, Nemont/Sagebrush PCS, NumberAccess, Pinger, Plivo, RINA (STRATA Networks, Snake River PCS/Eagle Valley Communications, NNTC Wireless (Nucla-Naturita), CTCI (Custer), Fastwyre, Bristol Bay, Standing Rock, Copper Valley, ASTAC (Arctic Slope Telephone Cooperative Association), Sagebrush Cellular, Telnyx, TextMe, Thumb Cellular, TruPhone, TSG Global (Flextalk), Twilio, Tychron, United Wireless/OCN, Viya, Vonage
Posted on May 11, 2026 - 08:57 CDT

Toll-Free Maintenance 5/20/2026 May 20, 2026 22:00 - May 21, 2026 02:00 CDT

Our Toll-Free carrier partner will be performing maintenance on 5/20 from 10:00 p.m. CT until 5/21 at 2:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Posted on May 08, 2026 - 12:44 CDT
May 13, 2026
Toll-Free Maintenance 5/12/2026
Completed - The scheduled maintenance has been completed.
May 13, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 21:01 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 5/12 from 9:00 p.m. CT until 5/13 at 1:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
May 7, 13:59 CDT
Interop Carrier Maintenance 5/12/2026
Completed - The scheduled maintenance has been completed.
May 13, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 21:00 CDT
Scheduled - Interop will be performing maintenance on 5/12 from 9:00 p.m. CT until 5/13 at 1:00 a.m. CT.

IMPACT: Connection to the Interop network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Interop network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Interop messaging

Impacted Carriers: ACS/Alaska, Carolina West, Cellcom, Cellsouth/cSpire, Copper Valley LRA, Cross Wireless, DISH Wireless, GCI, Inland Cellular, James Valley, Nex-Tech Wireless, Panhandle Telecommunications, Pine Belt Cellular, Pine Cellular, SouthernLINC, Union Wireless, Viaero Wireless
May 5, 12:58 CDT
May 12, 2026

Unresolved incident: 10DLC Maintenance 5/12/2026.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Toll-Free Maintenance 5/7/2026
Completed - The scheduled maintenance has been completed.
May 8, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 22:00 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 5/7 from 10:00 p.m. CT until 5/7 at 2:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
May 5, 13:06 CDT
May 7, 2026
10DLC message latency: AT&T
Resolved - The message latency on 10DLC carrier partners AT&T network has been resolved. All queued messages have been delivered.

IMPACT: 10DLC AT&T message latency from 12:00 p.m. CT to 3:00 p.m. CT.
May 7, 17:43 CDT
Identified - Vibes has identified message delivery latency to our 10DLC partner on AT&T. We will provide updates as they become available.

IMPACT: 10DLC Message latency on AT&T. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the 10DLC network is available.
May 7, 12:16 CDT
Vibes Platform Performance Issue
Resolved - Vibes engineers have identified and corrected an issue with our Platform API performance. On 5/7/2026, between 8:30 a.m. and 8:51 a.m. CST you may have experienced intermittent errors when making API calls to the Vibes Platform campaings, navigating the Vibes Platform and sending Broadcast messages from the Platform. The systems affected can be found below, and while our engineers have resolved this issue, any API calls made during this time that recieved error would need to be retried. The HTTP and SMPP Messaging APIs were unaffected during this time.

Systems Impacted by this incident:

•Vibes Platform Navigation
•Intermittent API errors
•Broadcast messaging
May 7, 08:30 CDT
Toll-Free Maintenance 5/6/2026
Completed - The scheduled maintenance has been completed.
May 7, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 22:00 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 5/6 from 10:00 p.m. CT until 5/7 at 2:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Apr 22, 14:13 CDT
May 6, 2026
May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026
Vibes Platform Maintenance 5/3/2026 at 12:00 a.m. CT to 5/3/2026 at 12:30 a.m. CT
Completed - The scheduled maintenance has been completed.
May 3, 00:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 00:00 CDT
Scheduled - Vibes has scheduled maintenance the evening of 5/3 at 12:00 a.m. CT to 5/3 at 12:30 a.m. CT

Notification Type: Vibes Platform Maintenance

IMPACT:
Event Callbacks: Platform callback processing will be paused until the maintenance’s completion
Events: Event processing will be paused until the maintenance’s completion

ACTION: Any failed Event API calls will need to be retried at the completion of this maintenance.

Systems Impacted by Maintenance:
• Delays in Event Trigger Messages
• Delayed delivery of Event-Triggered Callbacks
Apr 22, 09:51 CDT
May 2, 2026

No incidents reported.

May 1, 2026
10DLC message latency: AT&T
Resolved - The message latency on 10DLC carrier partners AT&T network has been resolved. All queued messages have been delivered.

IMPACT: 10DLC AT&T message latency from 2026-04-29 2:35 p.m. CT to 2026-04-30 8:30 p.m. CT.
May 1, 00:44 CDT
Monitoring - Vibes continues to experience SMS message latency with our 10DLC partner on their AT&T network. We will continue to provide updates until this issue is resolved.
Apr 30, 19:50 CDT
Investigating - Vibes has identified message delivery latency to our 10DLC partner on AT&T. We will provide updates as they become available.

IMPACT: 10DLC Message latency on AT&T. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the 10DLC network is available.
Apr 30, 13:02 CDT
Apr 30, 2026
Toll-Free Maintenance 5/13/2026
Completed - The scheduled maintenance has been completed.
Apr 30, 02:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 22:01 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 5/13 from 10:00 p.m. CT until 5/13 at 2:00.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Apr 29, 11:58 CDT
Toll-Free Maintenance 4/29/2026
Completed - The scheduled maintenance has been completed.
Apr 30, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 22:00 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 4/29 at 10:00 p.m. CT until 4/30 at 2:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Apr 24, 10:47 CDT
Apr 29, 2026
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