Vibes Status

Carrier Latency: UK

Update - Our carrier partners are continuing to work on a fix for this issue.
Nov 28, 2025 - 11:52 CST

Identified - Our carrier partners for UK have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all UK numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for UK. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
Nov 28, 2025 - 06:56 CST

About This Site

Get status updates on the availability of Vibes Global Messaging and Vibes Mobile Engagement Platform.
Having Trouble? Contact our 24/7 Customer Care Team at live@vibes.com or by calling or texting us at 1-877-834-9566.

North America Messaging Operational

SMS SMPP Operational

SMS HTTP Operational

MMS Operational

10DLC Operational

Toll-Free Operational

RCS Operational

North America Platform Operational

Platform UI Operational

SMS Operational

MMS Operational

API Operational

Push Operational

Wallet Operational

Analytics & Reporting Operational

RCS Operational

International Messaging Degraded Performance

SMS Europe Degraded Performance

SMS APAC Operational

SMS Latin America & Mexico Operational

SMS Middle East & Africa Operational

EU Platform Operational

Platform UI Operational

SMS Operational

API Operational

Push Operational

Wallet Operational

Analytics & Reporting Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 29, 2025

No incidents reported today.

Nov 28, 2025

Unresolved incident: Carrier Latency: UK.

Nov 27, 2025

Carrier Latency: United Kingdom

Resolved - Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on United Kingdom Destinations from 11:00 UTC to 21:18 UTC.
Nov 27, 16:08 CST

Update - Our partner is continuing to work on a fix for this issue.
Nov 27, 13:54 CST

Identified - Our carrier partners for United Kingdom have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all United Kingdom numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for United Kingdom. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
Nov 27, 09:48 CST

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

10DLC message latency: Verizon

Resolved - The message latency on our 10DLC carrier partners network on Verizon has been resolved. All queued messages have been delivered.

IMPACT: 10DLC message latency from 10:00 am CT to 5:33 pm CT.
Nov 24, 17:50 CST

Monitoring - Vibes has identified message delivery latency to our 10DLC partner on Verizon. We will provide updates as they become available.

IMPACT: 10DLC Message latency on Verizon. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the 10DLC network is available to Vibes.
Nov 24, 14:27 CST

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

Vibes Platform MMS Emergency Maintenance 11/20/2025 at 10:15 a.m. CT to 11/20/2025 at 2:15 p.m. CT

Completed - This maintenance has been completed ahead of schedule as of 12:50 p.m. CST
Nov 20, 13:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 10:15 CST

Scheduled - Vibes has scheduled an emergency maintenance the morning of 11/20 at 10:15 a.m. CT to 11/20 at 2:15 p.m. CT.

Notification Type: Vibes Platform MMS Emergency Maintenance

IMPACT: During this maintenance, Vibes will be deploying a code fix to address an MMS delivery issue.

ACTION: No action is required, and no downtime is expected.

Systems Impacted by Maintenance:
•MMS Carrier Delivery Optimization
Nov 20, 10:09 CST

Interop Carrier Maintenance 11/19/2025

Completed - The scheduled maintenance has been completed.
Nov 20, 02:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 22:00 CST

Scheduled - Interop will be performing an additional maintenance on 11/19 from 10:00 p.m. CT until 11/20 at 2:00 a.m. CT.

IMPACT: Connection to the Interop network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Interop network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Interop messaging

Impacted Carriers: ACS/Alaska, ASTAC, Carolina West, Cellone Nation, Cellcom, Cellsouth/cSpire, Chat Mobility (Hawkeye), Copper Valley, Cross Wireless, DISH Wireless, Duet/NewCore Wireless, GCI, Illinois Valley Cellular, Inland Cellular, IT&E, James Valley, Nex-Tech Wireless, Northwest Missouri Cellular, Panhandle Telecommunications, Pine Belt Cellular, RINA (includes STRATA Networks, Silver Star PCS, CTC (Cambridge Telephone Company), Snake River PCS, NNTC Wireless, Breakaway Wireless, Cluster Telephone), SouthernLINC, Standing Rock, Thumb Cellular, Union Wireless, Viaero Wireless, West Central Wireless (WCC)
Nov 17, 12:41 CST

Nov 19, 2025

T-Mobile Message Latency

Resolved - T-Mobile has RESOLVED the SMS and MMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS and MMS message latency on T-Mobile from 12:01 p.m. CT to 2:05 pm. CT.
Nov 19, 14:49 CST

Monitoring - Vibes has identified latency with SMS and MMS message delivery to T-Mobile. We will provide updates as they become available.

IMPACT: SMS and MMS message latency on T-Mobile. Both inbound and outbound messages may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the T-Mobile network is available to Vibes.
Nov 19, 12:06 CST

Vibes MMS message latency

Resolved - Vibes MMS messaging speeds have been fully restored and normal delivery has resumed. All messages have been delivered to impacted consumers.

IMPACT: Vibes MMS message latency from 2:30 a.m. CT to 3:30 a.m. CT.
Nov 19, 04:38 CST

Identified - Vibes has identified an issue with our message delivery. You may experience delays with MMS messages inbound and outbound to Vibes. Our engineers are working to restore normal delivery speeds as soon as possible. We will continue to update you until this issue is resolved.
Nov 19, 03:12 CST

Interop Carrier Maintenance 11/18/2025

Completed - The scheduled maintenance has been completed.
Nov 19, 03:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 23:00 CST

Scheduled - Interop will be performing maintenance on 11/18 from 11:00 p.m. CT until 11/19 at 3:00 a.m. CT.

IMPACT: Connection to the Interop network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Interop network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Interop messaging

Impacted Carriers: ACS/Alaska, ASTAC, Carolina West, Cellone Nation, Cellcom, Cellsouth/cSpire, Chat Mobility (Hawkeye), Copper Valley, Cross Wireless, DISH Wireless, Duet/NewCore Wireless, GCI, Illinois Valley Cellular, Inland Cellular, IT&E, James Valley, Nex-Tech Wireless, Northwest Missouri Cellular, Panhandle Telecommunications, Pine Belt Cellular, RINA (includes STRATA Networks, Silver Star PCS, CTC (Cambridge Telephone Company), Snake River PCS, NNTC Wireless, Breakaway Wireless, Cluster Telephone), SouthernLINC, Standing Rock, Thumb Cellular, Union Wireless, Viaero Wireless, West Central Wireless (WCC)
Nov 17, 12:38 CST

Nov 18, 2025

Toll-Free Maintenance 11/18/2025

Completed - The scheduled maintenance has been completed.
Nov 18, 06:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 04:01 CST

Scheduled - Our Toll-Free carrier partner will be performing maintenance on 11/18 from 4:00 a.m. CT until 11/18 at 6:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Nov 14, 09:32 CST

Clearsky Maintenance 11/18/2025

Completed - The scheduled maintenance has been completed.
Nov 18, 06:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 04:00 CST

Scheduled - Clearsky will be performing maintenance on 11/18 from 4:00 a.m. CT until 11/18 at 6:00 a.m. CT.

IMPACT: Connection to the Clearsky network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Clearsky network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Clearsky messaging

Impacted Carriers: Altice Mobile, Atlantic Tele-Network International (ATNI), Aerialink, Bandwidth , Brightlink, Cell One North East Arizona, Chariton Valley, DCC, Enflick, First (1st) Point, GTA, Indigo Wireless, Inteliquent, Limitless/Immix, Nemont/Sagebrush PCS, Pine Cellular, Pinger, Pioneer Cellular, Plivo, Sagebrush Cellular, Telnyx, TextMe, Triangle Wireless, TruPhone, TSG Global (Flextalk), United Wireless/OCN, Viya, Appalachian Wireless
Nov 13, 09:29 CST

Nov 17, 2025

No incidents reported.

Nov 16, 2025

10DLC and Toll-Free Maintenance 11/16/2025

Completed - The scheduled maintenance has been completed.
Nov 16, 17:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 14:00 CST

Scheduled - Our 10DLC and Toll-Free carrier partners will be performing maintenance on 11/16 from 2:00 p.m. CT until 11/16 at 5:00 p.m. CT.

IMPACT: Connectivity for 10DLC and Toll-Free messaging will be periodically unavailable. 10DLC and Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC and Toll-free networks are available, or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC and Toll-Free messaging
Nov 12, 15:29 CST

Nov 15, 2025

Carrier Latency: EU

Resolved - Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on EU Destinations from (EST): 2025-11-15 14:05 to (EST): 2025-11-15 20:50.
Nov 15, 20:12 CST

Identified - Our carrier partners for EU have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all EU numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for EU. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
Nov 15, 19:01 CST