All Systems Operational

About This Site

Get status updates on the availability of Vibes Global Messaging and Vibes Mobile Engagement Platform.
Having Trouble? Contact our 24/7 Customer Care Team at live@vibes.com or by calling or texting us at 1-877-834-9566.

North America Messaging ? Operational
SMS SMPP Operational
SMS HTTP Operational
MMS Operational
10DLC Operational
Toll-Free Operational
RCS Operational
North America Platform ? Operational
Platform UI Operational
SMS Operational
MMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
RCS ? Operational
International Messaging Operational
SMS Europe Operational
SMS APAC Operational
SMS Latin America & Mexico Operational
SMS Middle East & Africa Operational
EU Platform Operational
Platform UI Operational
SMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

10DLC and Toll-Free Maintenance 11/16/2025 Nov 16, 2025 14:00-17:00 CST

Our 10DLC and Toll-Free carrier partners will be performing maintenance on 11/16 from 2:00 p.m. CT until 11/16 at 5:00 p.m. CT.

IMPACT: Connectivity for 10DLC and Toll-Free messaging will be periodically unavailable. 10DLC and Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC and Toll-free networks are available, or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC and Toll-Free messaging
Posted on Nov 12, 2025 - 15:29 CST

Clearsky Maintenance 11/18/2025 Nov 18, 2025 04:00-06:00 CST

Clearsky will be performing maintenance on 11/18 from 4:00 a.m. CT until 11/18 at 6:00 a.m. CT.

IMPACT: Connection to the Clearsky network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Clearsky network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Clearsky messaging

Impacted Carriers: Altice Mobile, Atlantic Tele-Network International (ATNI), Aerialink, Bandwidth , Brightlink, Cell One North East Arizona, Chariton Valley, DCC, Enflick, First (1st) Point, GTA, Indigo Wireless, Inteliquent, Limitless/Immix, Nemont/Sagebrush PCS, Pine Cellular, Pinger, Pioneer Cellular, Plivo, Sagebrush Cellular, Telnyx, TextMe, Triangle Wireless, TruPhone, TSG Global (Flextalk), United Wireless/OCN, Viya, Appalachian Wireless
Posted on Nov 13, 2025 - 09:29 CST

Toll-Free Maintenance 11/18/2025 Nov 18, 2025 04:00-06:00 CST

Our Toll-Free carrier partner will be performing maintenance on 11/18 from 4:00 a.m. CT until 11/18 at 6:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Posted on Nov 14, 2025 - 09:32 CST
Nov 15, 2025

No incidents reported today.

Nov 14, 2025

No incidents reported.

Nov 13, 2025
Vibes EU Platform Performance Issue - URL shortener
Resolved - The Vibes EU Platform URL Shortener has been fully restored. We have logged the issue in our incident reporting system. Our team of engineers will review the root cause and implement necessary system changes.

IMPACT: Vibes Platform performance issue from 11/12/2025 9:35 p.m GMT. - 11/13/2025 9:45 a.m. GMT.
Nov 13, 04:05 CST
Identified - Vibes has identified an issue with the URL Shortener in the EU Platform. You may currently be experiencing issues with messages that contain shortened URLs within the Vibes EU Platform. Systems affected can be found below, and our engineers are working to resolve the issue as soon as possible. We will continue to update you until this issue is resolved.

Systems Impacted by this incident:
•URL Shortener in the EU Platform.
Nov 13, 02:43 CST
Interop Carrier Maintenance 11/12/2025
Completed - The scheduled maintenance has been completed.
Nov 13, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 21:00 CST
Scheduled - Interop will be performing maintenance on 11/12 from 9:00 p.m. CT until 11/13 at 3:00 a.m. CT.

IMPACT: Connection to the Interop network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Interop network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Interop messaging

Impacted Carriers: ACS/Alaska, ASTAC, Carolina West, Cellone Nation, Cellcom, Cellsouth/cSpire, Chat Mobility (Hawkeye), Copper Valley, Cross Wireless, DISH Wireless, Duet/NewCore Wireless, GCI, Illinois Valley Cellular, Inland Cellular, IT&E, James Valley, Nex-Tech Wireless, Northwest Missouri Cellular, Panhandle Telecommunications, Pine Belt Cellular, RINA (includes STRATA Networks, Silver Star PCS, CTC (Cambridge Telephone Company), Snake River PCS, NNTC Wireless, Breakaway Wireless, Cluster Telephone), SouthernLINC, Standing Rock, Thumb Cellular, Union Wireless, Viaero Wireless, West Central Wireless (WCC)
Nov 11, 09:47 CST
Nov 12, 2025
Toll-Free Maintenance 11/11/2025
Completed - The scheduled maintenance has been completed.
Nov 12, 04:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 23:00 CST
Scheduled - Our Toll-Free carrier partner will be performing and additional maintenance on 11/11 from 11:00 p.m. CT until 11/12 at 4:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Nov 4, 12:40 CST
Vibes MMS message latency
Resolved - Vibes had identified an issue with our MMS message delivery. This may have caused delays with MMS messages inbound and outbound to Vibes for 5 minutes.
This issue has since been resolved. Vibes messaging speeds have been fully restored and normal delivery has resumed. All messages have been delivered to impacted consumers.
IMPACT: Vibes MMS message latency from 2:10 a.m. CT to 2:15 a.m. CT.
Nov 12, 02:00 CST
Nov 11, 2025
Puerto Rico and Mexico Destination Cellular Maintenance 11/10/2025
Completed - The scheduled maintenance has been completed.
Nov 11, 07:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 23:00 CST
Scheduled - Our carrier partner for Puerto Rico and Mexico will be performing an additional maintenance on 11/10 from 11:00 p.m. CST until 11/11 at 7:00 a.m. CST

IMPACT: Connectivity for Puerto Rico and Mexico messaging will be periodically unavailable. Message delivery and processing times may be impacted to Puerto Rico and Mexico.

ACTION: No action is required. All messages will be queued and processed at the rate the Puerto Rico and Mexico destination networks are available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Puerto Rico and Mexico messaging
Nov 4, 08:51 CST
Toll-Free Maintenance 11/10/2025
Completed - The scheduled maintenance has been completed.
Nov 11, 04:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 23:01 CST
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 11/10 from 11:00 p.m. CT until 11/11 at 4:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Nov 4, 12:40 CST
Nov 10, 2025
T-Mobile message latency
Resolved - T-Mobile has RESOLVED the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on T-Mobile.
Nov 10, 08:55 CST
Update - We are continuing to monitor for any further issues.
Nov 9, 16:45 CST
Update - T-Mobile continues to experience SMS message latency on their network. We are in direct communication with them. Vibes will continue to update you as we receive information.
Nov 8, 20:48 CST
Update - T-Mobile continues to experience SMS and MMS message latency on their network. We are in direct communication with them. Vibes will continue to update you as we receive information.
Nov 8, 16:32 CST
Update - We are continuing to monitor for any further issues.
Nov 8, 12:38 CST
Monitoring - T-Mobile continues to experience SMS _ message latency on their network. We are in direct communication with them. Vibes will continue to update you as we receive information.
Nov 8, 08:26 CST
Identified - Vibes has identified latency with SMS message delivery to T-Mobile. We will provide updates as they become available.

IMPACT: SMS message latency on T-Mobile. Outbound messages may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the T-Mobile network is available to Vibes.
Nov 8, 03:34 CST
Puerto Rico and Mexico Destination Cellular Maintenance 11/9/2025
Completed - The scheduled maintenance has been completed.
Nov 10, 07:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 23:00 CST
Scheduled - Our carrier partner for Puerto Rico and Mexico will be performing maintenance on 11/9 from 11:00 p.m. CST until 11/10 at 7:00 a.m. CST.

IMPACT: Connectivity for Puerto Rico and Mexico messaging will be periodically unavailable. Message delivery and processing times may be impacted to Puerto Rico and Mexico.

ACTION: No action is required. All messages will be queued and processed at the rate the Puerto Rico and Mexico destination networks are available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Puerto Rico and Mexico messaging
Nov 4, 08:51 CST
Nov 9, 2025
Nov 8, 2025
Nov 7, 2025
Puerto Rico and Mexico Destination Cellular Maintenance 11/6/2025
Completed - The scheduled maintenance has been completed.
Nov 7, 07:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 23:00 CST
Scheduled - Our carrier partner for Puerto Rico and Mexico will be performing an additional maintenance on 11/6 from 11:00 p.m. CST until 11/7 at 7:00 a.m. CST

IMPACT: Connectivity for Puerto Rico and Mexico messaging will be periodically unavailable. Message delivery and processing times may be impacted to Puerto Rico and Mexico.

ACTION: No action is required. All messages will be queued and processed at the rate the Puerto Rico and Mexico destination networks are available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Puerto Rico and Mexico messaging
Nov 3, 12:16 CST
Nov 6, 2025
Puerto Rico and Mexico Destination Cellular Maintenance 11/5/2025
Completed - The scheduled maintenance has been completed.
Nov 6, 07:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 23:00 CST
Scheduled - Our carrier partner for Puerto Rico and Mexico will be performing maintenance on 11/5 from 11:00 p.m. CST until 11/6 at 7:00 a.m. CST.

IMPACT: Connectivity for Puerto Rico and Mexico messaging will be periodically unavailable. Message delivery and processing times may be impacted to Puerto Rico and Mexico.

ACTION: No action is required. All messages will be queued and processed at the rate the Puerto Rico and Mexico destination networks are available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Puerto Rico and Mexico messaging
Nov 3, 12:11 CST
Nov 5, 2025
Nov 4, 2025
Vibes Callback Delivery Latency
Resolved - Callbacks delivery speeds have returned to normal. We have logged the issue in our incident reporting system. Our team of engineers will review the root cause and implement any necessary system changes.

IMPACT: Vibes Callback delays from 5:10 p.m. CT to 5:50 p.m. CT.
Nov 4, 17:53 CST
Identified - Vibes has identified an issue with Callback delivery. You may experience delays in receiving Callbacks from Vibes. Messaging is unaffected. Our engineers are working to restore normal delivery speeds as soon as possible. We will continue to update you until this issue is resolved.

IMPACT:
• Delayed delivery of Callbacks
Nov 4, 17:30 CST
AT&T MMS Maintenance 11/4/2025
Completed - The scheduled maintenance has been completed.
Nov 4, 12:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 09:30 CST
Scheduled - AT&T will be performing a maintenance on 11/4 from 9:30 a.m. CT until 11/4 at 12:30 p.m. CT.

IMPACT: Connection to the AT&T MMS network will be periodically unavailable. MMS message delivery and processing times may be impacted.

ACTION: No action is required. All MMS messages will be queued and processed at the rate the AT&T network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to AT&T MMS messaging
Nov 3, 12:38 CST
Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage
Privacy Policy | © Vibes 2022