All Systems Operational

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Get status updates on the availability of Vibes Global Messaging and Vibes Mobile Engagement Platform.
Having Trouble? Contact our 24/7 Customer Care Team at live@vibes.com or by calling or texting us at 1-877-834-9566.

North America Messaging ? Operational
SMS SMPP Operational
SMS HTTP Operational
MMS Operational
10DLC Operational
Toll-Free Operational
RCS Operational
North America Platform ? Operational
Platform UI Operational
SMS Operational
MMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
International Messaging Operational
SMS Europe Operational
SMS APAC Operational
SMS Latin America & Mexico Operational
SMS Middle East & Africa Operational
EU Platform Operational
Platform UI Operational
SMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

10DLC Maintenance 7/14/2025 Jul 14, 2025 23:00 - Jul 15, 2025 05:00 CDT

Our 10DLC carrier partner will be performing maintenance on 7/14 from 11:00 p.m. CT until 7/15 at 5:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging

Posted on Jul 07, 2025 - 09:34 CDT

10DLC Maintenance 7/16/2025 Jul 16, 2025 23:00 - Jul 17, 2025 05:00 CDT

Our 10DLC carrier partner will be performing an additional maintenance on 7/16 from 11:00 p.m. CT until 7/17 at 5:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging

Posted on Jul 07, 2025 - 09:35 CDT

Carrier Maintenance: US Cellular 7/16/2025 Jul 16, 2025 23:30 - Jul 17, 2025 05:30 CDT

US Cellular will be performing maintenance on 7/16 from 11:30 p.m. CT until 7/17 at 5:30 p.m. CT.

IMPACT: Connection to the US Cellular network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the US Cellular network is available or when the maintenance is completed.

Posted on Jul 07, 2025 - 08:51 CDT
Jul 14, 2025
Resolved - T-Mobile has RESOLVED the SMS and MMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS and MMS message latency on T-Mobile from 6:28 a.m. CT to 8:38 a.m. CT.

Jul 14, 08:44 CDT
Monitoring - T-Mobile has reported that they are experiencing latency with SMS and MMS message delivery on their network. We will provide updates as they become available.

IMPACT: SMS and MMS message latency on T-Mobile. Both inbound and outbound messages may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the T-Mobile network is available to Vibes.

Jul 14, 08:25 CDT
Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025
Completed - The scheduled maintenance has been completed.
Jul 10, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 17:00 CDT
Scheduled - Our carrier partner for EU and APAC will be performing a maintenance on 7/10 from 10:00 p.m. GMT until 7/11 at 2:00 a.m. GMT.

IMPACT: Connectivity for EU and APAC messaging will be periodically unavailable. Message delivery and processing times may be impacted to the EU and APAC.

ACTION: No action is required. All messages will be queued and processed at the rate the EU and APAC destination network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to EU and APAC messaging

Jul 9, 11:49 CDT
Jul 9, 2025
Completed - The scheduled maintenance has been completed.
Jul 9, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 22:00 CDT
Scheduled - Interop will be performing maintenance on 7/8 from 10:00 p.m. CT until 7/9 at 12:00 a.m. CT.

IMPACT: Connection to the Interop network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Interop network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Interop messaging

Impacted Carriers: ACS/Alaska, ASTAC, Carolina West, Cellone Nation, Cellcom, Cellsouth/cSpire, Chat Mobility (Hawkeye), Copper Valley, Cross Wireless, DISH Wireless, Duet/NewCore Wireless, GCI, Illinois Valley Cellular, Inland Cellular, IT&E, James Valley, Nex-Tech Wireless, Northwest Missouri Cellular, Panhandle Telecommunications, Pine Belt Cellular, RINA (includes STRATA Networks, Silver Star PCS, CTC (Cambridge Telephone Company), Snake River PCS, NNTC Wireless, Breakaway Wireless, Cluster Telephone), SouthernLINC, Standing Rock, Thumb Cellular, Union Wireless, Viaero Wireless, West Central Wireless (WCC)

Jul 2, 15:47 CDT
Jul 8, 2025
Resolved - Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on Nethelrands Destinations from 1:36 p.m. GMT to 2:34 p.m. GMT.

Jul 8, 13:46 CDT
Identified - Our carrier partners for the Netherlands have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all Netherlands numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for the Netherlands. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.

Jul 8, 09:32 CDT
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025
Completed - The scheduled maintenance has been completed.
Jul 1, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 04:00 CDT
Scheduled - Clearsky will be performing maintenance on 7/1 from 4:00 a.m. CT until 7/1 at 6:00 a.m. CT.

IMPACT: Connection to the Clearsky network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Clearsky network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Clearsky messaging

Impacted Carriers: Altice Mobile, Appalachian Wireless, Atlantic Tele-Network International (ATNI), Aerialink, Bandwidth , Brightlink, Cell One North East Arizona, Chariton Valley, DCC, Enflick, First (1st) Point, GTA, Indigo Wireless, Inteliquent, Limitless/Immix, Nemont/Sagebrush PCS, Pine Cellular, Pinger, Pioneer Cellular, Plivo, Sagebrush Cellular, Telnyx, TextMe, Triangle Wireless, TruPhone, TSG Global (Flextalk), United Wireless/OCN, Viya

Jun 30, 10:26 CDT
Jun 30, 2025

No incidents reported.