All Systems Operational

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Get status updates on the availability of Vibes Global Messaging and Vibes Mobile Engagement Platform.
Having Trouble? Contact our 24/7 Customer Care Team at live@vibes.com or by calling or texting us at 1-877-834-9566.

North America Messaging Operational
SMS SMPP Operational
SMS HTTP Operational
MMS Operational
10DLC Operational
Toll-Free Operational
RCS Operational
North America Platform Operational
Platform UI Operational
SMS Operational
MMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
RCS Operational
International Messaging Operational
SMS Europe Operational
SMS APAC Operational
SMS Latin America & Mexico Operational
SMS Middle East & Africa Operational
EU Platform Operational
Platform UI Operational
SMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

AT&T RCS Maintenance 4/20/2026 Apr 20, 2026 02:30-06:30 CDT

AT&T will be performing an RCS maintenance on 4/20 from 2:30 a.m. CT until 4/20 at 6:30 a.m. CT.

IMPACT: Connection to the AT&T network will be periodically unavailable. RCS Message delivery and processing times may be impacted.

ACTION: No action is required. All RCS messages will be queued and processed at the rate the AT&T network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to AT&T RCS messaging
Posted on Apr 17, 2026 - 09:28 CDT

Toll-Free Maintenance 4/22/2026 Apr 22, 2026 22:00 - Apr 23, 2026 02:00 CDT

Our Toll-Free carrier partner will be performing maintenance on 4/22 from 10:00 p.m. CT until 4/23 at 2:00.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Posted on Apr 10, 2026 - 13:13 CDT

Vibes Platform Maintenance 4/26/2026 at 12:00 a.m. CT to 4/26/2026 at 12:30 a.m. CT Apr 26, 2026 00:00-00:30 CDT

Vibes has scheduled maintenance the evening of 4/26 at 12:00 a.m. CT to 4/26 at 12:30 a.m. CT.

Notification Type: Vibes Platform Maintenance

IMPACT: During this maintenance API calls may not process and return an error code of 50X

ACTION: >: If API calls have been rejected with an error status, re-submit those calls after 12:30 a.m. CT.

Systems Impacted by Maintenance:
•SMS and MMS Broadcast API Triggered Messages
•Subscriber update API calls
•Campaign creation and update  API calls
•Subscription list API calls
•Wallet Campaign API calls
Posted on Apr 15, 2026 - 16:03 CDT

Clearsky Maintenance 4/28/2026 Apr 28, 2026 04:00-06:00 CDT

Clearsky will be performing maintenance on 4/28 from 4:00 a.m. CT until 4/28 at 6:00 a.m. CT.

IMPACT: Connection to the Clearsky network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Clearsky network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Clearsky messaging

Impacted Carriers: Aerialink, Altice Mobile, Appalachian Wireless, Bandwidth , Brightlink, Cell One North East Arizona, Commio, DCC, Enflick, Evolve Cellular First (1st) Point, GTA, Inteliquent, ISP Telecom, Liberty Wireless, Limitless/Immix, Nemont/Sagebrush PCS, NumberAccess, Pinger, Plivo, RINA (STRATA Networks, Snake River PCS/Eagle Valley Communications, NNTC Wireless (Nucla-Naturita), CTCI (Custer), Fastwyre, Bristol Bay, Standing Rock, Copper Valley, ASTAC (Arctic Slope Telephone Cooperative Association), Sagebrush Cellular, Telnyx, TextMe, Thumb Cellular, TruPhone, TSG Global (Flextalk), Twilio, Tychron, United Wireless/OCN, Viya, Vonage
Posted on Apr 17, 2026 - 09:43 CDT

Toll-Free Maintenance 4/28/2026 Apr 28, 2026 04:00-06:00 CDT

Our Toll-Free carrier partner will be performing maintenance on 4/28 at 4:00 a.m. CT until 4/28 at 6:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Posted on Apr 17, 2026 - 13:34 CDT
Apr 18, 2026
10DLC message latency: AT&T
Resolved - The message latency on 10DLC carrier partners CARRIER NAME network has been resolved. All queued messages have been delivered.

IMPACT: 10DLC CARRIER NAME message latency from 08:30 PM CT to 11:50 PM CT.
Apr 18, 00:50 CDT
Investigating - Vibes has identified message delivery latency to our 10DLC partner on AT&T. We will provide updates as they become available.

IMPACT: 10DLC Message latency on AT&T. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the 10DLC network is available.
Apr 17, 21:00 CDT
AT&T message latency
Resolved - The SMS and MMS latency on the AT&T network has been resolved. All queued messages have been delivered to the carrier network.

IMPACT: SMS and MMS message latency on AT&T from 08:30 PM CT to 11:50 PM CT.
Apr 18, 00:48 CDT
Identified - Vibes has identified latency with SMS and MMS message delivery to AT&T. We will provide updates as they become available.

IMPACT: SMS and MMS message latency on AT&T. Both inbound and outbound messages may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the AT&T network is available to Vibes.
Apr 17, 23:53 CDT
Apr 17, 2026
Apr 16, 2026
Toll-Free Maintenance 4/15/2026
Completed - The scheduled maintenance has been completed.
Apr 16, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 22:00 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 4/15 from 10:00 p.m. CT until 4/16 at 2:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Mar 30, 13:11 CDT
Apr 15, 2026
Apple Wallet Push Notification Latency
Resolved - The Push Notification latency on Apple Wallet has been resolved. All queued notifications have been delivered to Apple's network.

IMPACT: Push Notification latency on Apple Wallet from 12:24 p.m. CT to 1:41 p.m. CT.
Apr 15, 13:44 CDT
Identified - Vibes has identified latency with Wallet Push notification message delivery to Apple. We will provide updates as they become available.

IMPACT: Push notification latency on Apple Wallet. Outbound wallet notifications may experience delays in being delivered.

ACTION: No action is required; all Push notifications are being queued and will be processed at the rate the Apple network is available to Vibes.
Apr 15, 12:40 CDT
Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026
Carrier Maintenance: US Cellular 4/9/2026
Completed - The scheduled maintenance has been completed.
Apr 9, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 00:00 CDT
Scheduled - US Cellular will be performing maintenance on 4/9 from 12:00 a.m. CT until 4/9 at 5:00 a.m. CT.

IMPACT: Connection to the US Cellular network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the US Cellular network is available or when the maintenance is completed.
Apr 7, 08:52 CDT
Toll-Free Maintenance 4/8/2026
Completed - The scheduled maintenance has been completed.
Apr 9, 02:32 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 22:00 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 4/8 from 10:00 p.m. CT until 4/9 at 2:00.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Mar 20, 09:55 CDT
Apr 8, 2026
Toll-Free Maintenance 4/7/2026
Completed - The scheduled maintenance has been completed.
Apr 8, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 23:00 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 4/7 from 11 p.m. CT until 4/8 at 4 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Apr 3, 13:38 CDT
Apr 7, 2026
10DLC Maintenance 4/7/2026
Completed - The scheduled maintenance has been completed.
Apr 7, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 05:00 CDT
Scheduled - Our 10DLC carrier partner will be performing maintenance on 4/7 from 5:00 a.m. CT until 4/7 at 6:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Mar 19, 11:03 CDT
Apr 6, 2026
Vibes Platform API Performance Issue
Resolved - Vibes engineers have identified and corrected an issue with our Platform API performance. On 4/6/2026, between 5:04 - 5:24pm CST you may have experienced intermittent 5xx errors when making API calls to the Vibes Platform. The systems affected can be found below, and while our engineers have resolved this issue, any API calls made during this time that recieved a 5xx error would need to be retried. The HTTP and SMPP Messaging APIs were unaffected during this time.

Systems Impacted by this incident:

•Platform API
Apr 6, 17:00 CDT
Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

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