Vibes Status

All Systems Operational

About This Site

Get status updates on the availability of Vibes Global Messaging and Vibes Mobile Engagement Platform.
Having Trouble? Contact our 24/7 Customer Care Team at live@vibes.com or by calling or texting us at 1-877-834-9566.

North America Messaging Operational

SMS SMPP Operational

SMS HTTP Operational

MMS Operational

10DLC Operational

Toll-Free Operational

North America Platform Operational

Platform UI Operational

SMS Operational

MMS Operational

API Operational

Push Operational

Wallet Operational

Analytics & Reporting Operational

International Messaging Operational

SMS Europe Operational

SMS APAC Operational

SMS Latin America & Mexico Operational

SMS Middle East & Africa Operational

EU Platform Operational

Platform UI Operational

SMS Operational

API Operational

Push Operational

Wallet Operational

Analytics & Reporting Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Canadian Carrier Messaging Maintenance 9/10/2024 Sep 11, 2024 23:00 - Sep 12, 2024 00:00 CDT

Our Canadian carrier partner will be performing maintenance on 9/10 from 11:00 p.m. CT until 9/11 at 12:00 a.m. CT.

IMPACT: Connection to the network will be periodically unavailable. Message delivery and processing times to Canadian carriers may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the carrier network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Canadian carrier messaging

Impacted Canadian Carriers: NorthernTel, Telebec, Rogers Wireless, Videotron, Fido, Telus Mobility, MTS Mobility, SaskTel Mobility, Virgin Mobile, Wind Mobile, Mobility, Public Mobile and Eastlink Wireless, Bell Mobility, and Aliant.
Posted on Sep 06, 2024 - 15:42 CDT

Past Incidents

Sep 11, 2024

No incidents reported today.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

Carrier Latency: France

Resolved - Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on French Destinations from 2024-09-09 01:34 UTC to 2024-09-09 05:04 UTC.
Sep 9, 01:15 CDT

Identified - Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all French numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
Sep 8, 21:24 CDT

Sep 8, 2024

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

Google Voice Message Latency

Resolved - The SMS latency on the Google Voice network has been resolved. All queued messages have been delivered to the carrier network.

IMPACT: SMS message latency on Google Voice from 9:20 a.m. CT to 10:40 a.m. CT.
Sep 5, 10:46 CDT

Identified - Vibes has identified latency with SMS message delivery to Google Voice. We will provide updates as they become available.

IMPACT: SMS message latency on Google Voice Wireless. Both inbound and outbound messages may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the Google Voice network is available to Vibes.
Sep 5, 09:30 CDT

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

Carrier Latency: Netherlands

Resolved - Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on Netherlands Destinations from 2024-09-02 17:24 GMT to 2024-09-02 20:18 GMT.
Sep 2, 17:13 CDT

Identified - Our carrier partners for Netherlands have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all Netherlands numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for Netherlands. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
Sep 2, 14:24 CDT

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

Canadian Carrier Partner: SaskTel Mobility message latency

Resolved - This incident has been resolved.
Aug 30, 02:07 CDT

Update - Vibes continues to experience SMS message latency on the Canadian Carrier Partner’s network. We will continue to provide updates until this issue is resolved.

Impacted Carriers: SaskTel Mobility
Aug 29, 15:25 CDT

Monitoring - Vibes has identified latency with SMS message delivery to our Canadian Partner for SaskTel Mobility. We will provide updates as they become available.

IMPACT: SMS message latency on SaskTel Mobility. Both inbound and outbound messages to SaskTel Mobility may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the Canadian Destinations network for SaskTel Mobility is available to Vibes.

Impacted Carriers: SaskTel Mobility
Aug 29, 13:10 CDT

Carrier Latency: Australia

Resolved - This incident has been resolved.
Aug 30, 02:05 CDT

Monitoring - Our carrier partners for Australia continue to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.
Aug 29, 15:08 CDT

Identified - Our carrier partners for Australia have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all Australian numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for Australia. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
Aug 29, 08:27 CDT

Aug 29, 2024

Aug 28, 2024

AT&T Maintenance 8/28/2024

Completed - The scheduled maintenance has been completed.
Aug 28, 22:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 21:00 CDT

Scheduled - AT&T will be performing maintenance on 8/28 from 9:00 p.m. CT until 8/28 at 10:00 p.m. CT.

IMPACT: Connection to the AT&T network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the AT&T network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to AT&T messaging
Aug 23, 15:10 CDT

Canadian Carrier Messaging Maintenance 8/27/2024

Completed - The scheduled maintenance has been completed.
Aug 28, 03:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 23:00 CDT

Scheduled - Our Canadian carrier partner will be performing maintenance on 8/27 from 11:00 p.m. CT until 8/28 at 3:00 a.m. CT.

IMPACT: Connection to the network will be periodically unavailable. Message delivery and processing times to Canadian carriers may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the carrier network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Canadian carrier messaging

Impacted Canadian Carriers: NorthernTel, Telebec, Rogers Wireless, Videotron, Fido, Telus Mobility, MTS Mobility, SaskTel Mobility, Virgin Mobile, Wind Mobile, Mobility, Public Mobile and Eastlink Wireless, Bell Mobility, and Aliant.
Aug 23, 12:55 CDT