Get status updates on the availability of Vibes Global Messaging and Vibes Mobile Engagement Platform.
Having Trouble? Contact our 24/7 Customer Care Team at live@vibes.com or by calling or texting us at 1-877-834-9566.
Resolved -
Push messaging have been fully restored and normal delivery has resumed. All messages have been delivered to impacted consumers.
IMPACT: Push message latency from 3:00PM CT to 4:10PM CT.
Aug 14, 16:12 CDT
Identified -
Vibes has identified an issue with our Push message delivery. You may experience delays with Push and Inbox messaging. Our engineers are working to restore normal delivery speeds as soon as possible. We will continue to update you until this issue is resolved.
Aug 14, 16:01 CDT
Resolved -
Vibes identified an issue with MMS MO latency and missing MMS DLRs from T-Mobile, which began on 8/13 at 4:30 AM CST. The issue was resolved on 8/14 at 10:20 AM CST.
Impact: MMS MO messages will be delivered as they are reprocessed MMS DLRs will not be reprocessed
Aug 13, 04:30 CDT
Resolved -
Vibes engineers have identified and corrected an issue causing an error when attempting to create a new Broadcast campaign within the Vibes Platform. You may have experienced this error with the campaign creation between 4:00 a.m. and 2:00 p.m. CDT on Thursday, August 13th. Messages that were already scheduled prior to this time were sent without error.
Aug 13, 04:00 CDT
Resolved -
Vibes engineers have identified and corrected an issue with API triggered MMS messages containing a media url image file. You may have experienced slight delays with these messages between 5:13 p.m. and 5:31 p.m. CDT on Wednesday, August 12. Messages that were queued during this time were sent without error. No further action is needed.
Aug 12, 17:30 CDT
Resolved -
Vibes RCS messaging speeds have been fully restored, and normal delivery has resumed. All messages have been delivered to impacted consumers.
IMPACT: Vibes RCS message latency from 9:40 a.m. CT to 12:09 p.m CT.
Aug 5, 12:27 CDT
Monitoring -
Our engineers are still working to restore normal RCS delivery speeds. We will continue to provide updates until this issue is resolved.
Aug 5, 11:01 CDT
Identified -
Vibes has identified an issue with our RCS message delivery. You may experience delays with RCS messages outbound from Vibes. Our engineers are working to restore normal delivery speeds as soon as possible. We will continue to update you until this issue is resolved.
Aug 5, 10:10 CDT