All Systems Operational

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Get status updates on the availability of Vibes Global Messaging and Vibes Mobile Engagement Platform.
Having Trouble? Contact our 24/7 Customer Care Team at live@vibes.com or by calling or texting us at 1-877-834-9566.

North America Messaging Operational
SMS SMPP Operational
SMS HTTP Operational
MMS Operational
10DLC Operational
Toll-Free Operational
RCS Operational
North America Platform Operational
Platform UI Operational
SMS Operational
MMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
RCS Operational
International Messaging Operational
SMS Europe Operational
SMS APAC Operational
SMS Latin America & Mexico Operational
SMS Middle East & Africa Operational
EU Platform Operational
Platform UI Operational
SMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Toll-Free Maintenance 5/27/2026 May 27, 2026 22:00 - May 28, 2026 02:00 CDT

Our Toll-Free carrier partner will be performing maintenance on 5/27 from 10:00 p.m. CT until 5/28 at 2:00.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Posted on May 15, 2026 - 13:46 CDT
May 22, 2026

No incidents reported today.

May 21, 2026
Toll-Free Maintenance 5/20/2026
Completed - The scheduled maintenance has been completed.
May 21, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 22:00 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 5/20 from 10:00 p.m. CT until 5/21 at 2:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
May 8, 12:44 CDT
May 20, 2026
T-Mobile Message Latency
Resolved - T-Mobile has RESOLVED the SMS and MMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS and MMS message latency on T-Mobile from 12:30 p.m. CT to 1:20 p.m. CT.
May 20, 14:35 CDT
Update - We are continuing to monitor for any further issues.
May 20, 14:06 CDT
Monitoring - T-Mobile has informed Vibes that they have identified latency with SMS and MMS message delivery on their network. We will provide updates as they become available.

IMPACT: SMS and MMS message latency on T-Mobile. Both inbound and outbound messages may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the T-Mobile network is available to Vibes.
May 20, 12:55 CDT
AT&T RCS Maintenance 5/20/2026
Completed - The scheduled maintenance has been completed.
May 20, 06:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 02:30 CDT
Scheduled - AT&T will be performing maintenance on 5/20 from 2:30 a.m. CT until 4/20 at 6:30 a.m. CT.

IMPACT: Connection to the AT&T network will be periodically unavailable. RCS Message delivery and processing times may be impacted.

ACTION: No action is required. All RCS messages will be queued and processed at the rate the AT&T network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to AT&T RCS messaging
May 20, 00:18 CDT
10DLC Maintenance 5/20/2026
Completed - The scheduled maintenance has been completed.
May 20, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 00:00 CDT
Scheduled - Our 10DLC carrier partner will be performing maintenance on 5/20 from 12:00 a.m. CT until 5/20 at 6:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
May 18, 11:29 CDT
May 19, 2026
Carrier Latency: France
Resolved - Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on France Destinations from 2026-05-19 22:52 GMT to 2026-05-20 01:21 GMT.
May 19, 20:55 CDT
Identified - Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all France numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
May 19, 18:57 CDT
Toll-Free Maintenance 5/19/2026
Completed - The scheduled maintenance has been completed.
May 19, 06:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 04:00 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 5/19 from 4:00 a.m. CT until 5/19 at 6:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
May 11, 14:10 CDT
Clearsky Maintenance 5/19/2026
Completed - The scheduled maintenance has been completed.
May 19, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 04:00 CDT
Scheduled - Clearsky will be performing maintenance on 5/19 from 4:00 a .m. CT until 5/19 at 6:00 a.m. CT.

IMPACT: Connection to the Clearsky network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Clearsky network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Clearsky messaging

Impacted Carriers: Aerialink, Altice Mobile, Appalachian Wireless, Bandwidth , Brightlink, Cell One North East Arizona, Commio, DCC, Enflick, Evolve Cellular First (1st) Point, GTA, Inteliquent, ISP Telecom, Liberty Wireless, Limitless/Immix, Nemont/Sagebrush PCS, NumberAccess, Pinger, Plivo, RINA (STRATA Networks, Snake River PCS/Eagle Valley Communications, NNTC Wireless (Nucla-Naturita), CTCI (Custer), Fastwyre, Bristol Bay, Standing Rock, Copper Valley, ASTAC (Arctic Slope Telephone Cooperative Association), Sagebrush Cellular, Telnyx, TextMe, Thumb Cellular, TruPhone, TSG Global (Flextalk), Twilio, Tychron, United Wireless/OCN, Viya, Vonage
May 11, 08:57 CDT
May 18, 2026
AT&T MMS message latency
Resolved - The MMS latency towards the AT&T network has been resolved. All queued messages have been delivered to the carrier network.

IMPACT: MMS message latency on AT&T from 7:00 a.m. CT to 8:30 p.m. CT .
May 18, 20:34 CDT
Monitoring - AT&T MMS messaging speeds have been fully restored and normal delivery has resumed.

While all message speeds have returned to normal, any queued messages messages are continuing to be delivered. We update you once this has been fully resolved.
May 18, 19:57 CDT
Identified - Vibes has identified latency with MMS message delivery to AT&T. We will provide updates as they become available.

IMPACT: MMS message latency on AT&T. Outbound MMS messages may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the AT&T network is available to Vibes.
May 18, 19:43 CDT
May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026
Vibes Platform Performance Issue
Resolved - The Vibes Platform has been fully restored. We have logged the issue in our incident reporting system. Our team of engineers will review the root cause and implement any necessary system changes.

IMPACT: Vibes Platform performance issue from 10:59 a.m. CT to 11:27 a.m. CT.
May 15, 11:51 CDT
Monitoring - Vibes has identified an issue affecting platform performance. You may currently experience intermittent 5xx errors when making API calls or navigating the Vibes Platform. Affected systems are listed below, and our engineers are working to resolve the issue as quickly as possible. We will continue to provide updates until the issue is resolved.

Any API calls made during this time that received a 5xx error will need to be retried.

Systems impacted by this incident:

• Platform API calls
• Navigating the Vibes Platform
May 15, 11:24 CDT
10DLC Maintenance 5/15/2026
Completed - The scheduled maintenance has been completed.
May 15, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 00:00 CDT
Scheduled - Our 10DLC carrier partner will be performing maintenance on 5/15 from 12:00 a.m. CT until 5/15 at 7:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
May 13, 11:36 CDT
May 14, 2026
Interop Carrier Maintenance 5/13/2026
Completed - The scheduled maintenance has been completed.
May 14, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 21:00 CDT
Scheduled - Interop will be performing maintenance on 5/13 from 9:00 p.m. CT until 5/14 at 1:00 a.m. CT.

IMPACT: Connection to the Interop network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Interop network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Interop messaging

Impacted Carriers: ACS/Alaska, Carolina West, Cellcom, Cellsouth/cSpire, Copper Valley LRA, Cross Wireless, DISH Wireless, GCI, Inland Cellular, James Valley, Nex-Tech Wireless, Panhandle Telecommunications, Pine Belt Cellular, Pine Cellular, SouthernLINC, Union Wireless, Viaero Wireless
May 7, 09:16 CDT
May 13, 2026
10DLC Maintenance 5/12/2026
Completed - The scheduled maintenance has been completed.
May 13, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 21:01 CDT
Scheduled - Our 10DLC carrier partner will be performing maintenance on 5/12 from 9:00 p.m. CT until 5/13 at 7:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
May 11, 10:07 CDT
Carrier Latency: EU and APAC
Resolved - Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on EU and APAC Destinations from 5:00 A.M. CST to 5:40 A.M. CST.
May 13, 05:43 CDT
Monitoring - Our carrier partners for the EU and APAC have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all EU and APAC numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for the EU and APAC. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
May 13, 05:24 CDT
Toll-Free Maintenance 5/12/2026
Completed - The scheduled maintenance has been completed.
May 13, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 21:01 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 5/12 from 9:00 p.m. CT until 5/13 at 1:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
May 7, 13:59 CDT
Interop Carrier Maintenance 5/12/2026
Completed - The scheduled maintenance has been completed.
May 13, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 21:00 CDT
Scheduled - Interop will be performing maintenance on 5/12 from 9:00 p.m. CT until 5/13 at 1:00 a.m. CT.

IMPACT: Connection to the Interop network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Interop network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Interop messaging

Impacted Carriers: ACS/Alaska, Carolina West, Cellcom, Cellsouth/cSpire, Copper Valley LRA, Cross Wireless, DISH Wireless, GCI, Inland Cellular, James Valley, Nex-Tech Wireless, Panhandle Telecommunications, Pine Belt Cellular, Pine Cellular, SouthernLINC, Union Wireless, Viaero Wireless
May 5, 12:58 CDT
May 12, 2026
May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Toll-Free Maintenance 5/7/2026
Completed - The scheduled maintenance has been completed.
May 8, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 22:00 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 5/7 from 10:00 p.m. CT until 5/7 at 2:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
May 5, 13:06 CDT
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