All Systems Operational

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Get status updates on the availability of Vibes Global Messaging and Vibes Mobile Engagement Platform.
Having Trouble? Contact our 24/7 Customer Care Team at live@vibes.com or by calling or texting us at 1-877-834-9566.

North America Messaging Operational
SMS SMPP Operational
SMS HTTP Operational
MMS Operational
10DLC Operational
Toll-Free Operational
RCS Operational
North America Platform Operational
Platform UI Operational
SMS Operational
MMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
RCS Operational
International Messaging Operational
SMS Europe Operational
SMS APAC Operational
SMS Latin America & Mexico Operational
SMS Middle East & Africa Operational
EU Platform Operational
Platform UI Operational
SMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Toll-Free Maintenance 10/5/2026 Oct 5, 2026 21:30 - Oct 6, 2026 01:30 CDT

Our Toll-Free carrier partner will be performing maintenance on 10/5 from 9:30 p.m. CT until 10/6 at 1:30 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging

Posted on Oct 05, 2026 - 15:17 CDT

10DLC Maintenance 10/5/2026 Oct 5, 2026 23:00 - Oct 6, 2026 05:00 CDT

Our 10DLC carrier partner will be performing maintenance on 10/5 from 11:00 p.m. CT until 10/6 at 5:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging

Posted on Sep 04, 2026 - 11:17 CDT

Toll-Free Maintenance 10/6/2026 Oct 6, 2026 04:00-06:00 CDT

Our Toll-Free carrier partner will be performing maintenance on 10/6 from 4:00 a.m. CT until 10/6 at 6:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging

Posted on Sep 28, 2026 - 14:45 CDT

Clearsky Maintenance 10/6/2026 Oct 6, 2026 04:00-06:00 CDT

Clearsky will be performing maintenance on 10/6 from 4:00 a.m. CT until 10/6 at 6:00 a.m. CT.

IMPACT: Connection to the Clearsky network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Clearsky network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Clearsky messaging

Impacted Carriers: Aerialink, Altice Mobile, Appalachian Wireless, Bandwidth, Bar Tell, Brightlink, Cell One North East Arizona, Commio, DCC, Enflick, Evolve Cellular First (1st) Point, GTA, Inteliquent, ISP Telecom, IT&E, Liberty Wireless, Limitless/Immix, Nemont/Sagebrush PCS, NumberAccess, Pinger, Plivo, RINA (STRATA Networks, Snake River PCS/Eagle Valley Communications, NNTC Wireless (Nucla-Naturita), CTCI (Custer), Fastwyre, Bristol Bay, Standing Rock, Copper Valley, ASTAC (Arctic Slope Telephone Cooperative Association), Sagebrush Cellular, Telnyx, TextMe, Thumb Cellular, TruPhone, TSG Global (Flextalk), Twilio, Tychron, United Wireless/OCN, Viya, Vonage

Posted on Oct 05, 2026 - 12:07 CDT

10DLC Maintenance 10/7/2026 Oct 7, 2026 23:00 - Oct 8, 2026 05:00 CDT

Our 10DLC carrier partner will be performing an additional maintenance on 10/7 from 11:00 p.m. CT until 10/8 at 5:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging

Posted on Sep 04, 2026 - 11:57 CDT

10DLC Maintenance 10/12/2026 Oct 12, 2026 22:00 - Oct 13, 2026 04:00 CDT

Our 10DLC carrier partner will be performing maintenance on 10/12 from 10:00 p.m. CT until 10/13 at 4:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging

Posted on Sep 08, 2026 - 10:14 CDT

10DLC Maintenance 10/14/2026 Oct 14, 2026 22:00 - Oct 15, 2026 04:00 CDT

Our 10DLC carrier partner will be performing an additional maintenance on 10/14 from 10:00 p.m. CT until 10/15 at 4:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging

Posted on Sep 08, 2026 - 10:14 CDT

10DLC Maintenance 10/21/2026 Oct 21, 2026 21:00 - Oct 22, 2026 01:00 CDT

Our 10DLC carrier partner will be performing maintenance on 10/21 from 9:00 p.m. CT until 10/22 at 1:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging

Posted on Sep 04, 2026 - 08:49 CDT

10DLC Maintenance 10/28/2026 Oct 28, 2026 21:00 - Oct 29, 2026 01:00 CDT

Our 10DLC carrier partner will be performing an addtional maintenance on 10/28 from 9:00 p.m. CT until 10/29 at 1:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging

Posted on Sep 04, 2026 - 08:50 CDT

10DLC Maintenance 11/18/2026 Nov 18, 2026 23:00 - Nov 19, 2026 05:00 CST

Our 10DLC carrier partner will be performing maintenance on 11/18 from 11:00 p.m. CT until 11/19 at 5:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging

Posted on Oct 01, 2026 - 10:16 CDT

Oct 5, 2026

Resolved - The Vibes EU Platform APIs have been fully restored. We have logged the issue in our incident reporting system. Our team of engineers will review the root cause and implement necessary system changes.

IMPACT: Vibes Platform performance issue from 10/2 8:46 p.m. GMT to 10/5 5:23 p.m. GMT.

Oct 5, 11:44 CDT
Identified - Vibes has identified an issue with EU Platform API performance. You may currently be experiencing elevated errors from the Vibes EU Platform API. Systems affected can be found below, and our engineers are working to resolve the issue as soon as possible. We will continue to update you until this issue is resolved.

Systems Impacted by this incident:

•Elevated API Error Rates

Oct 5, 11:03 CDT

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Completed - The scheduled maintenance has been completed.
Oct 1, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 00:00 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 10/1 from 12:00 a.m. CT until 10/1 at 8:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging

Sep 28, 14:45 CDT
Completed - The scheduled maintenance has been completed.
Oct 1, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 02:00 CDT
Scheduled - Our 10DLC carrier partner will be performing maintenance on 10/1 from 2:00 a.m. CT until 10/1 at 5:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging

Sep 18, 11:10 CDT

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Completed - The scheduled maintenance has been completed.
Sep 25, 05:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 03:00 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 9/25 from 3:00 a.m. CT until 9/26 at 5:30 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free MMS message delivery and processing times may be impacted.

ACTION: No action is required. All MMS messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free MMS messaging

Sep 24, 11:54 CDT

Sep 24, 2026

No incidents reported.

Sep 23, 2026

Completed - The scheduled maintenance has been completed.
Sep 23, 02:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 22:01 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 9/22 from 10:00 p.m. CT until 9/23 at 2:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging

Sep 18, 14:23 CDT
Completed - The scheduled maintenance has been completed.
Sep 23, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 22:00 CDT
Scheduled - AT&T will be performing maintenance on 9/22 from 10:00 p.m. CT until 9/23 at 2:00 a.m. CT.

IMPACT: Connection to the AT&T network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the AT&T network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to AT&T messaging

Sep 18, 12:22 CDT

Sep 22, 2026

Completed - The scheduled maintenance has been completed.
Sep 22, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 05:00 CDT
Scheduled - Vibes has scheduled maintenance on 9/22 at 5:00 a.m. CT to 9/22 at 6:00 a.m. CT.

Notification Type: Vibes Platform Maintenance

IMPACT: During this maintenance window, you will see intermittent errors when accessing any URL previously shortened.

ACTION: >: No action is required. All URLs will be available again after the maintenance is complete.

Systems Impacted by Maintenance:
• URL Shortener
• Shortened URLs

Sep 9, 15:40 CDT
Resolved - Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on French Destinations from 2026-09-21 22:29 UTC to 2026-09-21 23:05 UTC.

Sep 22, 00:09 CDT
Identified - Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all France numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.

Sep 21, 17:58 CDT

Sep 21, 2026

Completed - The scheduled maintenance has been completed.
Sep 21, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 21:00 CDT
Scheduled - Interop will be performing maintenance on 9/21 from 9:00 p.m. CT until 9/21 at 10:00 p.m. CT.

IMPACT: Connection to the Interop network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Interop network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Interop messaging

Impacted Carriers: ACS/Alaska, Carolina West, Cellcom, Cellsouth/cSpire, Copper Valley LRA, Cross Wireless, DISH Wireless, GCI, Inland Cellular, James Valley, Nex-Tech Wireless, Panhandle Telecommunications, Pine Belt Cellular, Pine Cellular, SouthernLINC, Union Wireless, Viaero Wireless

Sep 21, 14:27 CDT