All Systems Operational

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Get status updates on the availability of Vibes Global Messaging and Vibes Mobile Engagement Platform.
Having Trouble? Contact our 24/7 Customer Care Team at live@vibes.com or by calling or texting us at 1-877-834-9566.

North America Messaging Operational
SMS SMPP Operational
SMS HTTP Operational
MMS Operational
10DLC Operational
Toll-Free Operational
RCS Operational
North America Platform Operational
Platform UI Operational
SMS Operational
MMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
RCS Operational
International Messaging Operational
SMS Europe Operational
SMS APAC Operational
SMS Latin America & Mexico Operational
SMS Middle East & Africa Operational
EU Platform Operational
Platform UI Operational
SMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

10DLC Maintenance 9/1/2026 Sep 1, 2026 18:00-20:00 CDT

Our 10DLC carrier partner will be performing maintenance on 9/1 from 6:00 p.m. CT until 9/1 at 8:00 p.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Posted on Aug 20, 2026 - 08:35 CDT

10DLC Maintenance 9/2/2026 Sep 2, 2026 03:00-06:00 CDT

Our 10DLC carrier partner will be performing maintenance on 9/2 from 3:00 a.m. CT until 9/2 at 6:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Posted on Aug 17, 2026 - 09:04 CDT

Aug 21, 2026

No incidents reported today.

Aug 20, 2026

Vibes Platform Multi-Part Messaging Latency
Resolved - Vibes Multi Part Messaging speeds have been fully restored and normal delivery has resumed. All messages have been delivered to impacted consumers.

IMPACT: Vibes message latency from 12:00 p.m. CT to 10:30 p.m. CT.
Aug 20, 22:54 CDT
Update - We have been seeing recent recovery and continuing to monitor until the issue is resolved.
Aug 20, 22:42 CDT
Update - Our engineers are still working to restore normal delivery speeds. We will continue to provide updates until this issue is resolved.
Aug 20, 21:23 CDT
Monitoring - Vibes has identified an issue with our Multi-Part Messaging System. You may experience delays with Multi-Part messages outbound from Vibes. Our engineers are working to restore normal delivery speeds as soon as possible. We will continue to update you until this issue is resolved.
Aug 20, 20:44 CDT

Aug 19, 2026

No incidents reported.

Aug 18, 2026

Toll-Free message latency
Resolved - The message latency on our Toll-Free carrier partners network has been resolved. All queued messages have been delivered.

IMPACT: SMS Toll-Free message latency from 2:57 CT to 9:08 CT.
Aug 18, 09:51 CDT
Identified - Vibes has identified SMS message delivery latency to our Toll-Free partner. We will provide updates as they become available.

IMPACT: SMS Message latency on the Toll-Free network. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the Toll-Free network is available to Vibes.
Aug 18, 03:02 CDT

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

Push message latency
Resolved - Push messaging have been fully restored and normal delivery has resumed. All messages have been delivered to impacted consumers.

IMPACT: Push message latency from 3:00PM CT to 4:10PM CT.
Aug 14, 16:12 CDT
Identified - Vibes has identified an issue with our Push message delivery. You may experience delays with Push and Inbox messaging. Our engineers are working to restore normal delivery speeds as soon as possible. We will continue to update you until this issue is resolved.
Aug 14, 16:01 CDT

Aug 13, 2026

T-Mobile MMS MO latency and missing MMS DLRs
Resolved - Vibes identified an issue with MMS MO latency and missing MMS DLRs from T-Mobile, which began on 8/13 at 4:30 AM CST. The issue was resolved on 8/14 at 10:20 AM CST.

Impact:
MMS MO messages will be delivered as they are reprocessed
MMS DLRs will not be reprocessed
Aug 13, 04:30 CDT
Vibes Platform Performance Issue
Resolved - Vibes engineers have identified and corrected an issue causing an error when attempting to create a new Broadcast campaign within the Vibes Platform. You may have experienced this error with the campaign creation between 4:00 a.m. and 2:00 p.m. CDT on Thursday, August 13th. Messages that were already scheduled prior to this time were sent without error.
Aug 13, 04:00 CDT

Aug 12, 2026

Vibes Temporary API Triggered MMS Latency
Resolved - Vibes engineers have identified and corrected an issue with API triggered MMS messages containing a media url image file. You may have experienced slight delays with these messages between 5:13 p.m. and 5:31 p.m. CDT on Wednesday, August 12. Messages that were queued during this time were sent without error. No further action is needed.
Aug 12, 17:30 CDT

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

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