All Systems Operational

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Get status updates on the availability of Vibes Global Messaging and Vibes Mobile Engagement Platform.
Having Trouble? Contact our 24/7 Customer Care Team at live@vibes.com or by calling or texting us at 1-877-834-9566.

North America Messaging Operational
SMS SMPP Operational
SMS HTTP Operational
MMS Operational
10DLC Operational
Toll-Free Operational
RCS Operational
North America Platform Operational
Platform UI Operational
SMS Operational
MMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
RCS Operational
International Messaging Operational
SMS Europe Operational
SMS APAC Operational
SMS Latin America & Mexico Operational
SMS Middle East & Africa Operational
EU Platform Operational
Platform UI Operational
SMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Toll-Free Maintenance 12/9/2025 Dec 9, 2025 01:00-04:00 CST

Our Toll-Free carrier partner will be performing maintenance on 12/9 from 1:00 a.m. CT until 12/9 at 4:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Posted on Dec 02, 2025 - 08:39 CST
Dec 8, 2025

No incidents reported today.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025
Vibes MMS Performance Issue
Resolved - Between 12:00 p.m. and 12:20 p.m. CDT you may have seen a larger than normal amount of MMS requests timing out due to an infrastructure issue that our team will continue to investigate. This issue has resolved and any messages that have times out should be retired if they have not already.
Dec 3, 12:00 CST
Toll-Free Maintenance 12/2/2025
Completed - The scheduled maintenance has been completed.
Dec 3, 04:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 23:00 CST
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 12/2 from 11:00 p.m. CT until 12/3 at 4:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Dec 1, 14:30 CST
Dec 2, 2025
Toll-Free Message Latency
Resolved - The message latency on Toll-Free carrier partner's Verizon network has been resolved. All queued messages have been delivered.

IMPACT: Toll-Free Verizon message latency from 12:11 p.m. CT to 11:42 p.m. CT.
Dec 2, 07:52 CST
Update - Vibes continues to experience SMS message latency on our Toll-Free partners network. We will continue to provide updates until this issue is resolved.
Dec 1, 21:47 CST
Monitoring - Vibes continues to experience SMS message latency on our Toll-Free partners network. We will continue to provide updates until this issue is resolved.
Dec 1, 14:02 CST
Identified - Vibes has identified message delivery latency to our Toll-Free partner. We will provide updates as they become available.

IMPACT: Message latency on the Toll-Free network. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the Toll-Free network is available to Vibes.
Dec 1, 12:38 CST
Dec 1, 2025
Nov 30, 2025

No incidents reported.

Nov 29, 2025
Carrier Latency: UK
Resolved - This incident has been resolved.
Nov 29, 06:20 CST
Update - Our carrier partners are continuing to work on a fix for this issue.
Nov 28, 11:52 CST
Identified - Our carrier partners for UK have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all UK numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for UK. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
Nov 28, 06:56 CST
Nov 28, 2025
Nov 27, 2025
Carrier Latency: United Kingdom
Resolved - Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on United Kingdom Destinations from 11:00 UTC to 21:18 UTC.
Nov 27, 16:08 CST
Update - Our partner is continuing to work on a fix for this issue.
Nov 27, 13:54 CST
Identified - Our carrier partners for United Kingdom have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all United Kingdom numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for United Kingdom. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
Nov 27, 09:48 CST
Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025
10DLC message latency: Verizon
Resolved - The message latency on our 10DLC carrier partners network on Verizon has been resolved. All queued messages have been delivered.

IMPACT: 10DLC message latency from 10:00 am CT to 5:33 pm CT.
Nov 24, 17:50 CST
Monitoring - Vibes has identified message delivery latency to our 10DLC partner on Verizon. We will provide updates as they become available.

IMPACT: 10DLC Message latency on Verizon. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the 10DLC network is available to Vibes.
Nov 24, 14:27 CST
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