All Systems Operational

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Get status updates on the availability of Vibes Global Messaging and Vibes Mobile Engagement Platform.
Having Trouble? Contact our 24/7 Customer Care Team at live@vibes.com or by calling or texting us at 1-877-834-9566.

North America Messaging Operational
SMS SMPP Operational
SMS HTTP Operational
MMS Operational
10DLC Operational
Toll-Free Operational
RCS Operational
North America Platform Operational
Platform UI Operational
SMS Operational
MMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
RCS Operational
International Messaging Operational
SMS Europe Operational
SMS APAC Operational
SMS Latin America & Mexico Operational
SMS Middle East & Africa Operational
EU Platform Operational
Platform UI Operational
SMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

EU and APAC Destinations Cellular Maintenance 6/10/2026 Jun 9, 2026 21:00-22:30 CDT

Our carrier partner for the EU and APAC will be performing maintenance on 6/10 from 2:00 a.m. GMT until 6/10 at 3:30 a.m. GMT.

IMPACT: Connectivity for EU and APAC messaging will be periodically unavailable. Message delivery and processing times may be impacted to the EU and APAC.

ACTION: No action is required. All messages will be queued and processed at the rate the EU and APAC destination network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to EU and APAC messaging

Posted on Jun 02, 2026 - 14:36 CDT
Jun 5, 2026

No incidents reported today.

Jun 4, 2026

No incidents reported.

Jun 3, 2026
Resolved - Vibes engineers have identified and resolved an issue with our Platform’s performance. You may have experienced delays with the updating of subscriber data, updating of subscription lists, as well as the updating of your audience and segment sizes.  Systems affected can be found below.

Systems Impacted by this Incident:

•Updating list subscription stats
•Updating list carrier stats
•Updating list acquisition source stats
•Updating audience/segment sizes

Jun 3, 17:00 CDT
Completed - The scheduled maintenance has been completed.
Jun 3, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 23:01 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 6/2 from 11:00 p.m. CT until 6/3 at 3:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging

May 28, 13:27 CDT
Completed - The scheduled maintenance has been completed.
Jun 3, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 23:00 CDT
Scheduled - Interop will be performing maintenance on 6/2 from 11:00 p.m. CT until 6/3 at 3:00 a.m. CT.

IMPACT: Connection to the Interop network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Interop network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Interop messaging

Impacted Carriers: ACS/Alaska, Carolina West, Cellcom, Cellsouth/cSpire, Copper Valley LRA, Cross Wireless, DISH Wireless, GCI, Inland Cellular, James Valley, Nex-Tech Wireless, Panhandle Telecommunications, Pine Belt Cellular, Pine Cellular, SouthernLINC, Union Wireless, Viaero Wireless

May 28, 08:47 CDT
Jun 2, 2026
Jun 1, 2026
Resolved - Vibes messaging speeds have been fully restored and normal delivery has resumed. All messages have been delivered to impacted consumers.

IMPACT: Vibes message latency from 9:00 a.m. CT to 2:20 p.m. CT .

Jun 1, 14:24 CDT
Identified - Vibes has identified an issue with our message delivery for messages containing incentive codes. You may experience delays with SMS and MMS messages outbound from Vibes only if that message is sending an incentive code. Additionally, you may see a delay when uploading new codes to your Incentive Pool. Our engineers are working to restore normal delivery speeds as soon as possible. We will continue to update you until this issue is resolved.
Jun 1, 11:26 CDT
May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026
Completed - The scheduled maintenance has been completed.
May 28, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 22:00 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 5/27 from 10:00 p.m. CT until 5/28 at 2:00.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging

May 15, 13:46 CDT
May 27, 2026
May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.