All Systems Operational

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Get status updates on the availability of Vibes Global Messaging and Vibes Mobile Engagement Platform.
Having Trouble? Contact our 24/7 Customer Care Team at live@vibes.com or by calling or texting us at 1-877-834-9566.

North America Messaging Operational
SMS SMPP Operational
SMS HTTP Operational
MMS Operational
10DLC Operational
Toll-Free Operational
RCS Operational
North America Platform Operational
Platform UI Operational
SMS Operational
MMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
RCS Operational
International Messaging Operational
SMS Europe Operational
SMS APAC Operational
SMS Latin America & Mexico Operational
SMS Middle East & Africa Operational
EU Platform Operational
Platform UI Operational
SMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

10DLC Maintenance 3/24/2026 Mar 24, 2026 04:00-06:00 CDT

Our 10DLC carrier partner will be performing an additional maintenance on 3/24 from 4:00 a.m. CT until 3/24 at 6:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Posted on Mar 16, 2026 - 14:17 CDT

Clearsky Maintenance 3/31/2026 Mar 31, 2026 04:00-06:00 CDT

Clearsky will be performing maintenance on 3/31 from 4:00 a.m. CT until 3/31 at 6:00 a.m. CT.

IMPACT: Connection to the Clearsky network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Clearsky network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Clearsky messaging

Impacted Carriers: Aerialink, Altice Mobile, Appalachian Wireless, Bandwidth , Brightlink, Cell One North East Arizona, Commio, DCC, Enflick, Evolve Cellular First (1st) Point, GTA, Inteliquent, ISP Telecom, Liberty Wireless, Limitless/Immix, Nemont/Sagebrush PCS, NumberAccess, Pinger, Plivo, RINA (STRATA Networks, Snake River PCS/Eagle Valley Communications, NNTC Wireless (Nucla-Naturita), CTCI (Custer), Fastwyre, Bristol Bay, Standing Rock, Copper Valley, ASTAC (Arctic Slope Telephone Cooperative Association), Sagebrush Cellular, Telnyx, TextMe, Thumb Cellular, TruPhone, TSG Global (Flextalk), Twilio, Tychron, United Wireless/OCN, Viya, Vonage
Posted on Mar 18, 2026 - 08:54 CDT

Toll-Free Maintenance 4/1/2026 Apr 1, 2026 22:00 - Apr 2, 2026 02:00 CDT

Our Toll-Free carrier partner will be performing maintenance on 4/1 from 10:00 p.m. CT until 4/2 at 2:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Posted on Mar 13, 2026 - 09:56 CDT

10DLC Maintenance 4/7/2026 Apr 7, 2026 05:00-06:00 CDT

Our 10DLC carrier partner will be performing maintenance on 4/7 from 5:00 a.m. CT until 4/7 at 6:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Posted on Mar 19, 2026 - 11:03 CDT
Mar 19, 2026
Carrier Latency: France
Resolved - Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on French Destinations from 03/19 05:00 GMT to 3/19 7:13 GMT.
Mar 19, 08:17 CDT
Identified - Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all French numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
Mar 19, 02:11 CDT
Mar 18, 2026
Toll-Free Maintenance 3/18/2026
Completed - The scheduled maintenance has been completed.
Mar 18, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 00:00 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 3/18 from 12:00 a.m. CT until 3/18 at 2:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Mar 16, 14:05 CDT
Mar 17, 2026
United Kingdom Destinations Cellular Maintenance 3/17/2026
Completed - The scheduled maintenance has been completed.
Mar 17, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 15:00 CDT
Scheduled - Our carrier partner for the UK will be performing an addtional maintenance on 3/17 from 9:00 p.m. GMT until 3/18 at 5:00 a.m. GMT.

IMPACT: Connectivity for UK messaging will be periodically unavailable. Message delivery and processing times may be impacted to the UK.

ACTION: No action is required. All messages will be queued and processed at the rate the UK destination network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to UK messaging
Mar 10, 13:12 CDT
Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026
10DLC Maintenance 3/12/2026
Completed - The scheduled maintenance has been completed.
Mar 13, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 22:00 CDT
Scheduled - Our 10DLC carrier partner will be performing maintenance on 3/12 from 10:00 p.m. CT until 3/13 at 4:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Mar 3, 10:47 CST
Mar 12, 2026
Mar 11, 2026

No incidents reported.

Mar 10, 2026
United Kingdom Destinations Cellular Maintenance 3/10/2026
Completed - The scheduled maintenance has been completed.
Mar 10, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 15:00 CDT
Scheduled - Our carrier partner for the UK will be performing maintenance on 3/10 from 9:00 p.m. GMT until 3/11 at 5:00 a.m. GMT.

IMPACT: Connectivity for UK messaging will be periodically unavailable. Message delivery and processing times may be impacted to the UK.

ACTION: No action is required. All messages will be queued and processed at the rate the UK destination network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to UK messaging
Mar 10, 10:28 CDT
10DLC Maintenance 3/10/2026
Completed - The scheduled maintenance has been completed.
Mar 10, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 00:02 CDT
Scheduled - Our 10DLC carrier partner will be performing maintenance on 3/10 from 12:00 a.m. CT until 3/10 at 7:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Mar 4, 10:35 CST
Vibes Platform Maintenance 3/10/2026
Completed - The scheduled maintenance has been completed.
Mar 10, 00:31 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 00:01 CDT
Scheduled - Vibes has scheduled maintenance the evening of 3/10 at 12:00 a.m. CT (5:00 a.m. GMT) to 3/10 at 12:30 a.m. CT. (5:30 a.m. GMT)

Notification Type: Vibes Platform Maintenance

IMPACT: During this maintenance you will be unable to log into the Vibes Platform with a new session. Additionally, you must not update your password during this time time.

API calls: API calls may not process and return an error code of 40X

ACTION: >: If unable to log in to the Vibes Platform during this maintenance, re-attempt your login after 12:00 AM CT (5:00 a.m. GMT). If API calls have been rejected with an error status, re-submit those calls after 12:30 AM CT (5:30 a.m. GMT).

Systems Impacted by Maintenance:
•Accessing the Vibes Platform
•Broadcast API calls
•SMS and MMS Broadcast API Triggered Messages
•Mobile Wallet API updates
•Password reset functionality
Feb 27, 08:37 CST
Vibes Maintenance 3/10/2026
Completed - The scheduled maintenance has been completed.
Mar 10, 00:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 00:00 CDT
Scheduled - Vibes has scheduled maintenance the evening of 3/10 at 12:00 a.m. CT (5:00 a.m. GMT) to 3/10 at 12:30 a.m. CT. (5:30 a.m. GMT)

Notification Type: Vibes Maintenance

IMPACT:

API calls: API calls may not process and return an error code of 40X

ACTION: >: If API calls have been rejected with an error status, re-submit those calls after 12:30 AM CT (5:30 a.m. GMT).

Systems Impacted by Maintenance:
•New SMPP Bind Requests
•Sending SMS and MMS Messages via HTTP APIs.
Feb 27, 08:37 CST
Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

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