All Systems Operational

About This Site

Get status updates on the availability of Vibes Global Messaging and Vibes Mobile Engagement Platform.
Having Trouble? Contact our 24/7 Customer Care Team at live@vibes.com or by calling or texting us at 1-877-834-9566.

North America Messaging ? Operational
SMS SMPP Operational
SMS HTTP Operational
MMS Operational
10DLC Operational
Toll-Free Operational
North America Platform ? Operational
Platform UI Operational
SMS Operational
MMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
International Messaging Operational
SMS Europe Operational
SMS APAC Operational
SMS Latin America & Mexico Operational
SMS Middle East & Africa Operational
EU Platform Operational
Platform UI Operational
SMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Our carrier partner for EU and APAC destinations will be performing maintenance on 2/10 from 10:00 p.m. GMT until 2/11 at 5 a.m. GMT.

IMPACT: Connectivity for EU and APAC messaging will be periodically unavailable. Message delivery and processing times may be impacted to EU and APAC.

ACTION: No action is required. All messages will be queued and processed at the rate the EU and APAC destination network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to EU and APAC messaging

Posted on Jan 30, 2025 - 14:14 CST
Our carrier partner for EU and APAC destinations will be performing an additional maintenance on 2/11 from 10:00 p.m. GMT until 2/12 at 5 a.m. GMT.

IMPACT: Connectivity for EU and APAC messaging will be periodically unavailable. Message delivery and processing times may be impacted to EU and APAC.

ACTION: No action is required. All messages will be queued and processed at the rate the EU and APAC destination network is available or when the maintenance is completed.

Posted on Jan 31, 2025 - 08:30 CST
Vibes EU Platform Maintenance 12/18/2025 Feb 17, 2025 06:00-06:15 CST
Vibes has scheduled maintenance the evening of 2/18 at 12:00 a.m. GMT to 2/18 at 12:15 a.m. GMT.

Notification Type: Vibes EU Platform Maintenance

IMPACT: During this maintenance you will be unable to log into the Vibes Platform.

API calls: API calls may not process and return an error status code.

ACTION: >: If unable to log in to the Vibes Platform during this maintenance, re-attempt your login after 12:15 AM GMT. If API calls have been rejected with an error status, re-submit those calls after 12:15 AM GMT.

Systems Impacted by Maintenance:
•Accessing the Vibes Platform
•Platform SMS API calls
•Mobile Wallet API calls

Posted on Feb 07, 2025 - 15:48 CST
Vibes Platform Maintenance 2/18/2025 Feb 18, 2025 00:00-00:30 CST
Vibes has scheduled maintenance the evening of 2/18 at 12:00 a.m. CST to 2/18 at 12:30 a.m. CST.

Notification Type: Vibes US Platform Maintenance

IMPACT: During this maintenance you will be unable to access the Mobile Pages or Wallet Manager modules of the Vibes Platform, and mobile pages will not be accessible.

API calls: API calls may not process and return an error code of 40X or 50X.

ACTION: Re-attempt use of the Mobile Pages or Wallet Manager module after 12:30 AM CST. If API calls have been rejected with an error status, re-submit those calls after 12:30 AM CST.

Systems Impacted by Maintenance:
•Accessing the Mobile Pages or Wallet Manager modules of the Vibes Platform
•Accessing the Mobile Pages or Wallet Wallet Campaigns
•Mobile Wallet API updates

Posted on Feb 07, 2025 - 15:54 CST
Clearsky Maintenance 2/18/2025 Feb 18, 2025 03:00-06:00 CST
Clearsky will be performing maintenance on 2/18 from 3:00 a.m. CT until 2/18 at 6:00 a.m. CT.

IMPACT: Connection to the Clearsky network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Clearsky network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Clearsky messaging

Impacted Carriers: Altice Mobile, Atlantic Tele-Network International (ATNI), Aerialink, Bandwidth , Brightlink, Cell One North East Arizona, Chariton Valley, DCC, Enflick, First (1st) Point, GTA, Indigo Wireless, Inteliquent, Limitless/Immix, Nemont/Sagebrush PCS, Pine Cellular, Pinger, Pioneer Cellular, Plivo, Sagebrush Cellular, Telnyx, TextMe, Triangle Wireless, TruPhone, TSG Global (Flextalk), United Wireless/OCN, Viya

Posted on Feb 06, 2025 - 15:27 CST
Telnyx Maintenance 2/28/2025 Feb 18, 2025 23:00 - Feb 19, 2025 00:00 CST
There is a Telnyx maintenance being performed on 2/18 from 11:00 p.m. CT until 2/19 at 12:00 a.m. CT.

IMPACT: Connection to the Telnyx network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Clearsky network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Telnyx messaging

Impacted Carriers: Telnyx

Posted on Feb 07, 2025 - 09:46 CST
Past Incidents
Feb 9, 2025

No incidents reported today.

Feb 8, 2025

No incidents reported.

Feb 7, 2025
Resolved - Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on French Destinations from 16:16 GMT to 16:25 GMT.

Feb 7, 11:04 CST
Identified - Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all French numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.

Feb 7, 10:33 CST
Feb 6, 2025

No incidents reported.

Feb 5, 2025
Resolved - The DLR latency on our 10DLC carrier partners' network has been resolved.

IMPACT: 10DLC DLR latency from 12:50 p.m. CT to 4:00 p.m. CT.

Feb 5, 16:16 CST
Identified - Vibes has identified DLR delivery latency from our 10DLC partner. We will provide updates as they become available.

IMPACT: DLR latency on the 10DLC network. DLRs to Vibes may experience delays in being delivered.

ACTION: No action is required; DLRs will be processed at the rate the 10DLC network is available to Vibes.

Feb 5, 12:55 CST
Feb 4, 2025
Completed - The scheduled maintenance has been completed.
Feb 4, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 04:00 CST
Scheduled - Clearsky will be performing maintenance on 2/4 from 4:00 a.m. CT until 2/4 at 6:00 a.m. CT.

IMPACT: Connection to the Clearsky network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Clearsky network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Clearsky messaging

Impacted Carriers: Altice Mobile, Atlantic Tele-Network International (ATNI), Aerialink, Bandwidth , Brightlink, Cell One North East Arizona, Chariton Valley, DCC, Enflick, First (1st) Point, GTA, Indigo Wireless, Inteliquent, Limitless/Immix, Nemont/Sagebrush PCS, Pine Cellular, Pinger, Pioneer Cellular, Plivo, Sagebrush Cellular, Telnyx, TextMe, Triangle Wireless, TruPhone, TSG Global (Flextalk), United Wireless/OCN, Viya

Jan 31, 11:00 CST
Feb 3, 2025
Resolved - Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on Italy Destinations from 2025-02-02 21:24 UTC to 2025-02-03 02:24 UTC.

Feb 3, 00:36 CST
Identified - Our carrier partners for Italy have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all Italian numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for Italy. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.

Feb 2, 16:04 CST
Feb 2, 2025
Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025
Completed - The scheduled maintenance has been completed.
Jan 30, 02:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 22:00 CST
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 1/29 from 10:00 p.m. CT until 1/30 at 2:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging

Jan 24, 15:10 CST
Completed - The scheduled maintenance has been completed.
Jan 30, 00:15 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 00:00 CST
Scheduled - Vibes has scheduled maintenance the evening of 1/30 at 12:00 a.m. CT to 1/30 at 12:15 a.m. CT.
Notification Type: Vibes Platform Maintenance

IMPACT: During this maintenance you will be unable to log into the Vibes Platform with a new session. Any existing logins will be unaffected.

API calls: API calls may not process and return an error code of 40X

ACTION: >: If unable to log in to the Vibes Platform during this maintenance, re-attempt your login after 12:15 AM CT. If API calls have been rejected with an error status, re-submit those calls after 12:15 AM CT.

Systems Impacted by Maintenance:
•Accessing the Vibes Platform
•Broadcast API calls
•SMS Broadcast API Triggered Messages
•Mobile Wallet API updates

Jan 17, 15:25 CST
Jan 29, 2025
Completed - The scheduled maintenance has been completed.
Jan 29, 02:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 22:00 CST
Scheduled - Interop will be performing maintenance on 1/28 from 10:00 p.m. CT until 1/29 at 2:00 a.m. CT.

IMPACT: Connection to the Interop network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Interop network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Interop messaging

Impacted Carriers: ACS/Alaska, ASTAC, Carolina West, Cellone Nation, Cellcom, Cellsouth/cSpire, Chat Mobility (Hawkeye), Copper Valley, Cross Wireless, DISH Wireless, Duet/NewCore Wireless, GCI, Illinois Valley Cellular, Inland Cellular, IT&E, James Valley, Nex-Tech Wireless, Northwest Missouri Cellular, Panhandle Telecommunications, Pine Belt Cellular, RINA (includes STRATA Networks, Silver Star PCS, CTC (Cambridge Telephone Company), Snake River PCS, NNTC Wireless, Breakaway Wireless, Cluster Telephone), SouthernLINC, Standing Rock, Thumb Cellular, Union Wireless, Viaero Wireless, West Central Wireless (WCC)

Jan 28, 12:48 CST
Jan 28, 2025
Jan 27, 2025

No incidents reported.

Jan 26, 2025
Resolved - The optimal delivery performance of Event Triggered Message DLRs has been fully restored. All future Event Triggered Message DLRs will be processed as normal.

IMPACT: Event Triggered Message DLR non-delivery from 1:45 p.m. CT to 2:30 p.m. CT.

Jan 26, 14:32 CST
Identified - Vibes has identified an issue with Event Trigger Callback DLR delivery. You may experience delays in receiving Event API message delivery status from Vibes. Our engineers are working to restore normal delivery speeds as soon as possible. We will continue to update you until this issue is resolved.

IMPACT:
• Delayed delivery of Event Triggered Callback DLR status

Jan 26, 13:59 CST