All Systems Operational

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Get status updates on the availability of Vibes Global Messaging and Vibes Mobile Engagement Platform.
Having Trouble? Contact our 24/7 Customer Care Team at live@vibes.com or by calling or texting us at 1-877-834-9566.

North America Messaging ? Operational
SMS SMPP Operational
SMS HTTP Operational
MMS Operational
10DLC Operational
Toll-Free Operational
North America Platform ? Operational
Platform UI Operational
SMS Operational
MMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
International Messaging Operational
SMS Europe Operational
SMS APAC Operational
SMS Latin America & Mexico Operational
SMS Middle East & Africa Operational
EU Platform Operational
Platform UI Operational
SMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Vibes has scheduled maintenance the morning of 5/31 at 4:00 a.m. CT to 5/31 at 5:00 a.m. CT.

Notification Type: Vibes Platform Maintenance

IMPACT: During this maintenance there will be no downtime. Vibes will be adding additional IPs to the MessageAPI service, messageapi.vibesapps.com.

ACTION: >: No action is required if you are not currently whitelisting the Vibes IPs for our MessageAPI service. If you are using our MessageAPI service and have whitelisted Vibes IPs, you will need to update your configuration to include the list of IPs below.

15.197.230.246 (new)
99.83.175.192 (new)
34.234.53.236
52.13.194.199

Systems Impacted by Maintenance:
• messageapi.vibesapps.com IP addresses

Posted on May 21, 2024 - 12:55 CDT
Past Incidents
May 22, 2024

No incidents reported today.

May 21, 2024

No incidents reported.

May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024
Resolved - The optimal delivery performance of MMS MT DLRs and ACKs has been fully restored. All queued DLRs and ACKs have been delivered.

IMPACT: MT DLR and ACK delivery delays from 12:20 p.m. CT to 3:10 p.m. CT.

May 17, 15:13 CDT
Identified - Vibes has identified a performance degradation resulting in delayed delivery of MMS MT DLRs and ACKs. Our engineers are working to restore optimal delivery performance for MMS MT DLRs and ACKs as soon as possible. We will provide updates as they become available.
May 17, 12:25 CDT
May 16, 2024
Resolved - T-Mobile has RESOLVED the MMS Message issue on their network. All backlogged messages have been sent.

IMPACT: MMS message latency on T-Mobile from 8:00 a.m. CT to 1:30 p.m. CT.

May 16, 14:04 CDT
Monitoring - T-Mobile continues to experience MMS message latency on their network. We are in direct communication with them. Vibes will continue to update you as we receive information.
May 16, 11:19 CDT
Identified - Vibes has identified latency with MMS message delivery to T-Mobile. We will provide updates as they become available.

IMPACT: MMS message latency on T-Mobile. Outbound messages may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the T-Mobile network is available to Vibes.

May 16, 09:54 CDT
Completed - The scheduled maintenance has been completed.
May 16, 06:02 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 23:02 CDT
Scheduled - Clearsky is currently performing a maintenance that started at 5/15 1:00 p.m. CT and will continue until 5/16 at 6:00 a.m. CT..

IMPACT: Connection to the Clearsky network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Clearsky network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Clearsky messaging

Impacted Carriers: Altice Mobile, Atlantic Tele-Network International (ATNI), Aerialink, Bandwidth , Brightlink, Cell One North East Arizona, Chariton Valley, DCC, Enflick, First (1st) Point, GTA, Indigo Wireless, Inteliquent, Limitless/Immix, Nemont/Sagebrush PCS, Pine Cellular, Pinger, Pioneer Cellular, Plivo, Sagebrush Cellular, Telnyx, TextMe, Triangle Wireless, TruPhone, TSG Global (Flextalk), United Wireless/OCN, Viya

May 15, 23:01 CDT
May 15, 2024
Resolved - The SMS latency on the Clearsky network is now updated to network maintenance. We were informed that the maintenance started at 5/15 1:00 p.m. CT and will continue until 5/16 at 6:00 a.m. CT.

IMPACT: Connection to the Clearsky network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Clearsky network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Clearsky messaging

Impacted Carriers: Altice Mobile, Atlantic Tele-Network International (ATNI), Aerialink, Bandwidth , Brightlink, Cell One North East Arizona, Chariton Valley, DCC, Enflick, First (1st) Point, GTA, Indigo Wireless, Inteliquent, Limitless/Immix, Nemont/Sagebrush PCS, Pine Cellular, Pinger, Pioneer Cellular, Plivo, Sagebrush Cellular, Telnyx, TextMe, Triangle Wireless, TruPhone, TSG Global (Flextalk), United Wireless/OCN, Viya

May 15, 22:58 CDT
Identified - Vibes has identified latency with SMS message delivery to Clearsky. We will provide updates as they become available.

IMPACT: SMS message latency on Clearsky. Both inbound and outbound messages may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the Clearsky network is available to Vibes.

Impacted carriers: Altice Mobile, Atlantic Tele-Network International (ATNI), Aerialink, Bandwidth , Brightlink, Cell One North East Arizona, Chariton Valley, DCC, Enflick, First (1st) Point, GTA, Indigo Wireless, Inteliquent, Limitless/Immix, Nemont/Sagebrush PCS, Pine Cellular, Pinger, Pioneer Cellular, Sagebrush Cellular, Telnyx, TextMe, Triangle Wireless, TruPhone, TSG Global (Flextalk), United Wireless/OCN, Viya

May 15, 22:14 CDT
May 14, 2024
Resolved - The optimal delivery performance of MMS MT DLRs and ACKs has been fully restored. All queued MMS DLRs and ACKs have been delivered.

IMPACT: MMS MT DLR and ACK delivery delays from 11:45 a.m. CT to 1:31 p.m. CT.

May 14, 13:33 CDT
Identified - Vibes has identified a performance degradation resulting in delayed delivery of MMS MT DLRs and ACKs. Our engineers are working to restore optimal delivery performance for MMS MT DLRs and ACKs as soon as possible. We will provide updates as they become available.
May 14, 11:53 CDT
Completed - The scheduled maintenance has been completed.
May 14, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 04:00 CDT
Scheduled - Clearsky will be performing maintenance on 5/14 from 4:00 a.m. CT until 5/14 at 6:00 a.m. CT.

IMPACT: Connection to the Clearsky network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Clearsky network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Clearsky messaging

Impacted Carriers: Altice Mobile, Atlantic Tele-Network International (ATNI), Aerialink, Bandwidth , Brightlink, Cell One North East Arizona, Chariton Valley, DCC, Enflick, First (1st) Point, GTA, Indigo Wireless, Inteliquent, Limitless/Immix, Nemont/Sagebrush PCS, Pine Cellular, Pinger, Pioneer Cellular, Plivo, Sagebrush Cellular, Telnyx, TextMe, Triangle Wireless, TruPhone, TSG Global (Flextalk), United Wireless/OCN, Viya

May 2, 14:41 CDT
Completed - The scheduled maintenance has been completed.
May 14, 05:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 23:30 CDT
Scheduled - US Cellular will be performing maintenance on 5/13 from 11:30 p.m. CT until 5/14 at 5:30 a.m. CT.

IMPACT: Connection to the US Cellular network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the US Cellular network is available or when the maintenance is completed.

May 6, 09:51 CDT
May 13, 2024
Resolved - The optimal delivery performance of MMS MT DLRs and ACKs has been fully restored. All queued DLRs and ACKs have been delivered.

IMPACT: MT DLR and ACK delivery delays from 2:00 p.m. CT to 3:11 p.m. CT.

May 13, 15:12 CDT
Identified - Vibes has identified a performance degradation resulting in delayed delivery of MMS MT DLRs and ACKs. Our engineers are working to restore optimal delivery performance for MMS MT DLRs and ACKs as soon as possible. We will provide updates as they become available.
May 13, 14:09 CDT
May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024
Resolved - AT&T has notified Vibes that delivery performance of MT DLRs and ACKs has been fully restored. All queued DLRs and ACKs have been delivered.

IMPACT: MT DLR and ACK delivery delays from 3:20 A.M. CST to 6:40 A.M. CST.

May 9, 06:45 CDT
Identified - Vibes has identified MT DLRs and ACKs delivery latency from AT&T. We will provide updates as they become available

IMPACT: MT DLRs and ACKs latency on AT&T network. Messages themselves are unaffected.

ACTION: No action is required; all MT DLRs and ACKs will be processed at the rate the AT&T network is available to Vibes.

May 9, 03:41 CDT
May 8, 2024
Completed - The scheduled maintenance has been completed.
May 8, 01:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 00:30 CDT
Scheduled - Our carrier partner for EU and APAC will be performing a maintenance on 5/8 from 5:30 a.m. GMT until 5/8 at 1:30 p.m. GMT.

IMPACT: Connectivity for EU and APAC messaging will be periodically unavailable. Message delivery and processing times may be impacted to the EU and APAC.

ACTION: No action is required. All messages will be queued and processed at the rate the EU and APAC destination network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to EU and APAC messaging

May 6, 14:06 CDT