All Systems Operational

About This Site

Get status updates on the availability of Vibes Global Messaging and Vibes Mobile Engagement Platform.
Having Trouble? Contact our 24/7 Customer Care Team at live@vibes.com or by calling or texting us at 1-877-834-9566.

North America Messaging ? Operational
SMS SMPP Operational
SMS HTTP Operational
MMS Operational
10DLC Operational
Toll-Free Operational
North America Platform ? Operational
Platform UI Operational
SMS Operational
MMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
International Messaging Operational
SMS Europe Operational
SMS APAC Operational
SMS Latin America & Mexico Operational
SMS Middle East & Africa Operational
EU Platform Operational
Platform UI Operational
SMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Toll-Free Maintenance 3/22 Mar 22, 2023 22:00 - Mar 23, 2023 02:00 CDT
Our Toll-Free carrier partner will be performing maintenance on 3/22 from 10:00 PM CT until 3/23 at 2:00 AM CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging

Posted on Mar 17, 2023 - 13:02 CDT
Interop Carrier Maintenance 3/22 Mar 22, 2023 23:00 - Mar 23, 2023 04:00 CDT
Interop will be performing maintenance on 3/22 from 11:00 PM CT until 3/23 at 4:00 AM CT.

IMPACT: Connection to the Interop network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Interop network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Interop messaging

Impacted Carriers: ACS/Alaska, ASTAC, Carolina West, Cellone Nation, Cellcom, Cellsouth/cSpire, Chat Mobility (Hawkeye), Copper Valley, Cross Wireless, DISH Wireless, Duet/NewCore Wireless, GCI, Illinois Valley Cellular, Inland Cellular, IT&E, James Valley, Nex-Tech Wireless, Northwest Missouri Cellular, Panhandle Telecommunications, Pine Belt Cellular, RINA (includes STRATA Networks, Silver Star PCS, CTC (Cambridge Telephone Company), Snake River PCS, NNTC Wireless, Breakaway Wireless, Cluster Telephone), SouthernLINC, Standing Rock, Thumb Cellular, Union Wireless, Viaero Wireless, West Central Wireless (WCC)

Posted on Mar 16, 2023 - 12:44 CDT
Vibes has scheduled maintenance the evening of 3/23 at 11:00 PM CT to 3/24 at 12:00 AM CT.

Notification Type: Vibes Platform Maintenance

Impact: During this maintenance window a brief latency may occur in processing SMPP multipart messaging, messages will be queued by Vibes and delivered. If you connect into both Vibes regions there should not be any impact on your connectivity.

Action Required: No Action Required

Systems Impacted by Maintenance:
•Intermittent errors on the Vibes SMPP Connect API for SMS and MMS Messages

Posted on Mar 13, 2023 - 15:27 CDT
Vibes has scheduled maintenance the evening of 3/27 at 12:00 AM GMT to 3/27 at 2:00 AM GMT.

Notification Type: Vibes EU Platform Maintenance

Duration of Maintenance: 3/27 starting at 12:00 AM GMT to 3/27 at 2:00 AM GMT

IMPACT: Vibes Mobile Engagement Platform will be undergoing maintenance impacting the delivery of messages, access to campaigns and the successful receipt of API calls.

ACTION:
Messaging: No action is required for messaging. All messaging will be queued and delivered at the completion of the maintenance.
API calls: Action required if you receive an error response from Vibes. Resend all API calls at the competition of our maintenance window.

Systems Impacted by Maintenance:
Messaging:
• SMS MT Messaging
• Push Messaging
• Wallet Notifications
Vibes Platform:
• Access to the Vibes Platform and campaigns
• Access to Wallet camping URLs
• Error responses from API calls

Posted on Mar 17, 2023 - 13:08 CDT
Clearsky Maintenance 3/28 Mar 28, 2023 04:00-06:00 CDT
Clearsky will be performing maintenance on 3/28 from 4:00 AM CT until 3/28 at 6:00 AM CT.

IMPACT: Connection to the Clearsky network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Clearsky network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Clearsky messaging

Impacted Carriers: Altice Mobile, Atlantic Tele-Network International (ATNI), Aerialink, Bandwidth , Brightlink, Cell One North East Arizona, Chariton Valley, DCC, Enflick, First (1st) Point, GTA, Indigo Wireless, Inteliquent, Limitless/Immix, Nemont/Sagebrush PCS, Pine Cellular, Pinger, Pioneer Cellular, Plivo, Sagebrush Cellular, Telnyx, TextMe, Triangle Wireless, TruPhone, TSG Global (Flextalk), United Wireless/OCN, Viya

Posted on Mar 17, 2023 - 13:30 CDT
Past Incidents
Mar 20, 2023

No incidents reported today.

Mar 19, 2023

No incidents reported.

Mar 18, 2023
Resolved - Our carrier partner has resolved the SMS message latency on their network.

IMPACT: SMS message latency on French Destinations from 03/18 01:34 GMT to 03/18 02:50 GMT. All impacted messages have been delivered.

Mar 18, 14:31 CDT
Identified - Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all France numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed as the rate in which the carrier network is made available to Vibes.

Mar 18, 10:18 CDT
Mar 17, 2023
Resolved - Our carrier partner for Vodafone UK has resolved the SMS message latency on their network.

IMPACT: SMS message latency on Vodafone UK handsets from 3/15 8:44 PM at to 3/16 1:20 AM GMT. All impacted messages have been delivered.

Mar 17, 20:27 CDT
Update - Our carrier partners for Vodafone UK continue to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.
Mar 17, 14:32 CDT
Update - Our carrier partners for Vodafone UK continue to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.
Mar 17, 11:38 CDT
Update - Our carrier partners for Vodafone UK continue to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.
Mar 17, 08:57 CDT
Update - Our carrier partners for Vodafone UK continues to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.
Mar 17, 03:31 CDT
Update - Our carrier partners for Vodafone UK continues to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.
Mar 17, 00:26 CDT
Update - Our carrier partners for Vodafone UK continue to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.
Mar 16, 19:28 CDT
Update - Our carrier partners for Vodafone UK continue to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.
Mar 16, 14:05 CDT
Update - Our carrier partners for Vodafone UK continue to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.
Mar 16, 12:07 CDT
Update - Our carrier partners for Vodafone UK continue to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.
Mar 16, 09:39 CDT
Update - Our carrier partners for Vodafone UK continues to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.
Mar 16, 06:44 CDT
Update - Our carrier partners for Vodafone UK continues to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.
Mar 16, 03:46 CDT
Monitoring - Our carrier partners for Vodafone UK continues to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.
Mar 16, 01:35 CDT
Identified - Our carrier partners for Vodafone UK have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for Vodafone UK numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for Vodafone UK. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you are this time. All messages are being queued by Vibes and will be processed as the rate in which the carrier network is made available to Vibes.

Mar 15, 22:28 CDT
Mar 16, 2023
Mar 15, 2023
Resolved - Our carrier partner has resolved the SMS message latency on their network.

IMPACT: SMS message latency on Brazil Destinations from 9:14 AM CST to 9:38 AM CST. All impacted messages have been delivered.

Mar 15, 09:39 CDT
Identified - Our carrier partners for Brazil have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all Brazil numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for Brazil. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you are this time. All messages are being queued by Vibes and will be processed as the rate in which the carrier network is made available to Vibes.

Mar 15, 09:14 CDT
Resolved - Our carrier partner has resolved the SMS message latency on their network.

IMPACT: SMS message latency on French Destinations from 7:52 AM GMT to 2:05 PM GMT. All impacted messages have been delivered.

Mar 15, 09:16 CDT
Monitoring - Our carrier partners for France continues to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.
Mar 15, 07:01 CDT
Identified - Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all France numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you are this time. All messages are being queued by Vibes and will be processed as the rate in which the carrier network is made available to Vibes.

Mar 15, 02:52 CDT
Mar 14, 2023

No incidents reported.

Mar 13, 2023
Completed - The scheduled maintenance has been completed.
Mar 13, 18:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 18:00 CDT
Scheduled - Vibes has scheduled maintenance the evening of 3/14 at 12:00 AM GMT to 3/14 at 12:30 AM GMT.

Notification Type: Vibes EU Platform Maintenance

Duration of Maintenance: 3/14 starting at 12:00 AM GMT to 3/14 at 12:30 AM GMT

IMPACT: Vibes Mobile Engagement EU Platform will be undergoing maintenance impacting the delivery of SMS and Push messaging and the receipt of API call

ACTION:
Messaging: Action required if you receive an error response from Vibes. Resend all API calls at the competition of our maintenance window. Push messaging and Platform callbacks will be queued and sent once the maintenance is complete.

Systems Impacted by Maintenance:

Messaging:
• SMS MT Messaging from API calls
• Push app inbox messaging

API:
• Error responses from API calls
• Callbacks delays

Mar 3, 13:02 CST
Mar 12, 2023
Resolved - Our engineers have confirmed that all standard exports have been delivered.
Mar 12, 21:28 CDT
Identified - We have identified a delay with processing and delivering standard daily extract files. We are currently reprocessing files.
Mar 12, 09:25 CDT
Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

Mar 9, 2023
Resolved - Our carrier partner has resolved the SMS message latency on their network.

IMPACT: SMS message latency on French Destinations from 4:50 PM GMT to 10:40 PM GMT. All impacted messages have been delivered.

Mar 9, 16:54 CST
Update - Our carrier partner for France continues to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.
Mar 9, 14:38 CST
Monitoring - Our carrier partner for France continues to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.
Mar 9, 12:17 CST
Identified - Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all French numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you are this time. All messages are being queued by Vibes and will be processed as the rate in which the carrier network is made available to Vibes.

Mar 9, 10:05 CST
Completed - The scheduled maintenance has been completed.
Mar 9, 04:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 23:01 CST
Scheduled - Interop will be performing maintenance on 3/8 from 11:00 PM CT until 3/9 at 4:00 AM CT.

IMPACT: Connection to the Interop network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Interop network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Interop messaging

Impacted Carriers: ACS/Alaska, ASTAC, Carolina West, Cellone Nation, Cellcom, Cellsouth/cSpire, Chat Mobility (Hawkeye), Copper Valley, Cross Wireless, DISH Wireless, Duet/NewCore Wireless, GCI, Illinois Valley Cellular, Inland Cellular, IT&E, James Valley, Nex-Tech Wireless, Northwest Missouri Cellular, Panhandle Telecommunications, Pine Belt Cellular, RINA (includes STRATA Networks, Silver Star PCS, CTC (Cambridge Telephone Company), Snake River PCS, NNTC Wireless, Breakaway Wireless, Cluster Telephone), SouthernLINC, Standing Rock, Thumb Cellular, Union Wireless, Viaero Wireless, West Central Wireless (WCC)

Mar 1, 09:45 CST
Completed - The scheduled maintenance has been completed.
Mar 9, 02:01 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 22:00 CST
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 3/8 from 10:00 PM CT until 3/9 at 2:00 AM CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging

Mar 3, 13:23 CST
Mar 8, 2023
Resolved - We have identified and resolved the issue causing reports to be delayed. All emails containing impacted reports have been delivered.
Mar 8, 12:37 CST
Investigating - Vibes has received reports of delays in reports being emailed from Analytics. Our team is currently investigating this issue and will provide updates as they become available.
Mar 8, 10:51 CST
Completed - The scheduled maintenance has been completed.
Mar 8, 05:31 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 23:00 CST
Scheduled - Interop will be performing maintenance on 3/7 from 11:00 PM CT until 3/8 at 5:30 AM CT.

IMPACT: Connection to the Interop network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Interop network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Interop messaging

Impacted Carriers: ACS/Alaska, ASTAC, Carolina West, Cellone Nation, Cellcom, Cellsouth/cSpire, Chat Mobility (Hawkeye), Copper Valley, Cross Wireless, DISH Wireless, Duet/NewCore Wireless, GCI, Illinois Valley Cellular, Inland Cellular, IT&E, James Valley, Nex-Tech Wireless, Northwest Missouri Cellular, Panhandle Telecommunications, Pine Belt Cellular, RINA (includes STRATA Networks, Silver Star PCS, CTC (Cambridge Telephone Company), Snake River PCS, NNTC Wireless, Breakaway Wireless, Cluster Telephone), SouthernLINC, Standing Rock, Thumb Cellular, Union Wireless, Viaero Wireless, West Central Wireless (WCC)

Feb 28, 12:00 CST
Mar 7, 2023
Mar 6, 2023

No incidents reported.