All Systems Operational

About This Site

Get status updates on the availability of Vibes Global Messaging and Vibes Mobile Engagement Platform.
Having Trouble? Contact our 24/7 Customer Care Team at live@vibes.com or by calling or texting us at 1-877-834-9566.

North America Messaging ? Operational
SMS SMPP Operational
SMS HTTP Operational
MMS Operational
10DLC Operational
Toll-Free Operational
North America Platform ? Operational
Platform UI Operational
SMS Operational
MMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
International Messaging Operational
SMS Europe Operational
SMS APAC Operational
SMS Latin America & Mexico Operational
SMS Middle East & Africa Operational
EU Platform Operational
Platform UI Operational
SMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Toll-Free Maintenance 8/1/2024 Aug 1, 2024 04:00-06:00 CDT
Our Toll-Free carrier partner will be performing maintenance on 8/1 from 4:00 a.m. CT until 8/1 at 6:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging

Posted on Jul 23, 2024 - 11:00 CDT
Past Incidents
Jul 25, 2024

No incidents reported today.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024
Resolved - This incident has been resolved.
Jul 22, 08:56 CDT
Monitoring - Vibes Platform and Messaging are not impacted by the global outage impacting Microsoft systems. Vibes is fully operational at this time. Customers using Microsoft services for their endpoints may be experiencing issues related to the incident. If you have any questions or concerns, please reach out to your Account Manager or Customer Care.
Jul 19, 10:08 CDT
Jul 21, 2024
Resolved - The SMS latency on the Clearsky network has been resolved. All queued messages have been delivered to the carrier network.

IMPACT: SMS message latency on Clearsky from 12:30am CT to 2:00am CT.

Jul 21, 02:11 CDT
Identified - Vibes has identified latency with SMS message delivery to Clearsky. We will provide updates as they become available.

IMPACT: SMS message latency on Clearsky. Both inbound and outbound messages may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the Clearsky network is available to Vibes.

Impacted carriers: Altice Mobile, Atlantic Tele-Network International (ATNI), Aerialink, Bandwidth , Brightlink, Cell One North East Arizona, Chariton Valley, DCC, Enflick, First (1st) Point, GTA, Indigo Wireless, Inteliquent, Limitless/Immix, Nemont/Sagebrush PCS, Pine Cellular, Pinger, Pioneer Cellular, Sagebrush Cellular, Telnyx, TextMe, Triangle Wireless, TruPhone, TSG Global (Flextalk), United Wireless/OCN, Viya

Jul 21, 01:09 CDT
Jul 20, 2024

No incidents reported.

Jul 19, 2024
Completed - The scheduled maintenance has been completed.
Jul 19, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 21:00 CDT
Scheduled - Our carrier partner for EU and APAC will be performing maintenance on 7/19 from 2:00 a.m. GMT until 7/19 at 5:00 a.m. GMT.

IMPACT: Connectivity for EU and APAC messaging will be periodically unavailable. Message delivery and processing times may be impacted to the EU and APAC.

ACTION: No action is required. All messages will be queued and processed at the rate the EU and APAC destination networks are available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to EU and APAC messaging

Jul 18, 10:15 CDT
Jul 18, 2024
Jul 17, 2024
Resolved - Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on United Kingdom Destinations from 2024-07-17 21:15 UTC to 2024-07-18 01:12 UTC.

Jul 17, 23:40 CDT
Identified - Our carrier partners for The United Kingdom have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all United Kingdom numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for The United Kingdom. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.

Jul 17, 18:52 CDT
Jul 16, 2024
Completed - The scheduled maintenance has been completed.
Jul 16, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 00:00 CDT
Scheduled - Interop will be performing maintenance on 7/16 from 12:00 a.m. CT until 7/16 at 6:00 a.m. CT.

IMPACT: Connection to the Interop network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Interop network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Interop messaging

Impacted Carriers: ACS/Alaska, ASTAC, Carolina West, Cellone Nation, Cellcom, Cellsouth/cSpire, Chat Mobility (Hawkeye), Copper Valley, Cross Wireless, DISH Wireless, Duet/NewCore Wireless, GCI, Illinois Valley Cellular, Inland Cellular, IT&E, James Valley, Nex-Tech Wireless, Northwest Missouri Cellular, Panhandle Telecommunications, Pine Belt Cellular, RINA (includes STRATA Networks, Silver Star PCS, CTC (Cambridge Telephone Company), Snake River PCS, NNTC Wireless, Breakaway Wireless, Cluster Telephone), SouthernLINC, Standing Rock, Thumb Cellular, Union Wireless, Viaero Wireless, West Central Wireless (WCC)

Jul 9, 13:07 CDT
Completed - The scheduled maintenance has been completed.
Jul 16, 03:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 00:30 CDT
Scheduled - US Cellular will be performing maintenance on 7/16 from 12:30 a.m. CT until 7/16 at 3:30 a.m. CT.

IMPACT: Connection to the US Cellular network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the US Cellular network is available or when the maintenance is completed.

Jul 11, 11:59 CDT
Jul 15, 2024
Resolved - Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on French Destinations from 2024-07-15 20:31:00 UTC to 2024-07-16 01:51 UTC.

Jul 15, 22:29 CDT
Identified - Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all French numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.

Jul 15, 15:48 CDT
Resolved - The SMS latency on the Clearsky network has been resolved. All queued messages have been delivered to the carrier network.

IMPACT: SMS message latency on Clearsky from July 15, 2024 3:30 AM EDT CT to 4:47 PM CT.

Jul 15, 17:06 CDT
Identified - Vibes has identified latency with SMS message delivery to Clearsky. We will provide updates as they become available.

IMPACT: SMS message latency on Clearsky. Both inbound and outbound messages may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the Clearsky network is available to Vibes.

Impacted carriers: Altice Mobile, Atlantic Tele-Network International (ATNI), Aerialink, Bandwidth , Brightlink, Cell One North East Arizona, Chariton Valley, DCC, Enflick, First (1st) Point, GTA, Indigo Wireless, Inteliquent, Limitless/Immix, Nemont/Sagebrush PCS, Pine Cellular, Pinger, Pioneer Cellular, Sagebrush Cellular, Telnyx, TextMe, Triangle Wireless, TruPhone, TSG Global (Flextalk), United Wireless/OCN, Viya

Jul 15, 16:29 CDT
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024
Resolved - The SMS latency on the Clearsky network has been resolved. Any queued messages have been delivered to the carrier network.

IMPACT: SMS message latency on Clearsky from 8:45 a.m. CT to 4:05 p.m. CT.

Jul 12, 16:18 CDT
Monitoring - Clearsky continues to investigate the issue with their network. We will provide any new updates as they are made available.

Impacted carriers: Altice Mobile, Atlantic Tele-Network International (ATNI), Aerialink, Bandwidth , Brightlink, Cell One North East Arizona, Chariton Valley, DCC, Enflick, First (1st) Point, GTA, Indigo Wireless, Inteliquent, Limitless/Immix, Nemont/Sagebrush PCS, Pine Cellular, Pinger, Pioneer Cellular, Sagebrush Cellular, Telnyx, TextMe, Triangle Wireless, TruPhone, TSG Global (Flextalk), United Wireless/OCN, Viya

Jul 12, 12:47 CDT
Identified - Vibes has identified latency with SMS message delivery to Clearsky. We will provide updates as they become available.

IMPACT: SMS message latency on Clearsky. Both inbound and outbound messages may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the Clearsky network is available to Vibes.

Impacted carriers: Altice Mobile, Atlantic Tele-Network International (ATNI), Aerialink, Bandwidth , Brightlink, Cell One North East Arizona, Chariton Valley, DCC, Enflick, First (1st) Point, GTA, Indigo Wireless, Inteliquent, Limitless/Immix, Nemont/Sagebrush PCS, Pine Cellular, Pinger, Pioneer Cellular, Sagebrush Cellular, Telnyx, TextMe, Triangle Wireless, TruPhone, TSG Global (Flextalk), United Wireless/OCN, Viya

Jul 12, 08:49 CDT
Jul 11, 2024
Completed - The scheduled maintenance has been completed.
Jul 11, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 22:00 CDT
Scheduled - AT&T will be performing an additional maintenance on 7/10 from 11:00 p.m. CT until 7/11 at 5:00 a.m. CT.

IMPACT: Connection to the AT&T network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the AT&T network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to AT&T messaging

Jul 1, 11:48 CDT