All Systems Operational

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Get status updates on the availability of Vibes Global Messaging and Vibes Mobile Engagement Platform.
Having Trouble? Contact our 24/7 Customer Care Team at live@vibes.com or by calling or texting us at 1-877-834-9566.

North America Messaging Operational
SMS SMPP Operational
SMS HTTP Operational
MMS Operational
10DLC Operational
Toll-Free Operational
RCS Operational
North America Platform Operational
Platform UI Operational
SMS Operational
MMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
RCS Operational
International Messaging Operational
SMS Europe Operational
SMS APAC Operational
SMS Latin America & Mexico Operational
SMS Middle East & Africa Operational
EU Platform Operational
Platform UI Operational
SMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

10DLC Maintenance 10/12/2026 Oct 12, 2026 22:00 - Oct 13, 2026 04:00 CDT

Our 10DLC carrier partner will be performing maintenance on 10/12 from 10:00 p.m. CT until 10/13 at 4:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Posted on Sep 08, 2026 - 10:14 CDT

Interop Carrier Maintenance 10/13/2026 Oct 13, 2026 22:30 - Oct 14, 2026 02:30 CDT

Interop will be performing maintenance on 10/13 from 10:30 p.m. CT until 10/14 at 2:30 a.m. CT.

IMPACT: Connection to the Interop network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Interop network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Interop messaging

Impacted Carriers: ACS/Alaska, Carolina West, Cellcom, Cellsouth/cSpire, Copper Valley LRA, Cross Wireless, DISH Wireless, GCI, Inland Cellular, James Valley, Nex-Tech Wireless, Panhandle Telecommunications, Pine Belt Cellular, Pine Cellular, SouthernLINC, Union Wireless, Viaero Wireless
Posted on Oct 08, 2026 - 12:46 CDT

10DLC Maintenance 10/14/2026 Oct 14, 2026 22:00 - Oct 15, 2026 04:00 CDT

Our 10DLC carrier partner will be performing an additional maintenance on 10/14 from 10:00 p.m. CT until 10/15 at 4:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Posted on Sep 08, 2026 - 10:14 CDT

Clearsky Maintenance 10/20/2026 Oct 20, 2026 04:00-06:00 CDT

Clearsky will be performing maintenance on 10/20 from 4:00 a.m. CT until 10/20 at 6:00 a.m. CT.

IMPACT: Connection to the Clearsky network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Clearsky network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Clearsky messaging

Impacted Carriers: Aerialink, Altice Mobile, Appalachian Wireless, Bandwidth, Bar Tell, Brightlink, Cell One North East Arizona, Commio, DCC, Enflick, Evolve Cellular First (1st) Point, GTA, Inteliquent, ISP Telecom, IT&E, Liberty Wireless, Limitless/Immix, Nemont/Sagebrush PCS, NumberAccess, Pinger, Plivo, RINA (STRATA Networks, Snake River PCS/Eagle Valley Communications, NNTC Wireless (Nucla-Naturita), CTCI (Custer), Fastwyre, Bristol Bay, Standing Rock, Copper Valley, ASTAC (Arctic Slope Telephone Cooperative Association), Sagebrush Cellular, Telnyx, TextMe, Thumb Cellular, TruPhone, TSG Global (Flextalk), Twilio, Tychron, United Wireless/OCN, Viya, Vonage
Posted on Oct 08, 2026 - 12:29 CDT

10DLC Maintenance 10/21/2026 Oct 21, 2026 21:00 - Oct 22, 2026 01:00 CDT

Our 10DLC carrier partner will be performing maintenance on 10/21 from 9:00 p.m. CT until 10/22 at 1:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Posted on Sep 04, 2026 - 08:49 CDT

10DLC Maintenance 10/28/2026 Oct 28, 2026 21:00 - Oct 29, 2026 01:00 CDT

Our 10DLC carrier partner will be performing an addtional maintenance on 10/28 from 9:00 p.m. CT until 10/29 at 1:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Posted on Sep 04, 2026 - 08:50 CDT

10DLC Maintenance 11/18/2026 Nov 18, 2026 23:00 - Nov 19, 2026 05:00 CST

Our 10DLC carrier partner will be performing maintenance on 11/18 from 11:00 p.m. CT until 11/19 at 5:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Posted on Oct 01, 2026 - 10:16 CDT

Oct 8, 2026

10DLC Maintenance 10/7/2026
Completed - The scheduled maintenance has been completed.
Oct 8, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 21:00 CDT
Scheduled - Our 10DLC carrier partner will be performing an additional maintenance on 10/7 from 9:00 p.m. CT until 10/8 at 6:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Sep 4, 11:57 CDT

Oct 7, 2026

AT&T message latency
Resolved - The SMS and MMS latency on the AT&T network has been resolved. All queued messages have been delivered to the carrier network.

IMPACT: SMS and MMS message latency on AT&T from 1:42 a.m. cst to 5:00 a.m. cst.
Oct 7, 06:19 CDT
Identified - Vibes has identified latency with SMS and MMS message delivery to AT&T. We will provide updates as they become available.

IMPACT: SMS and MMS message latency on AT&T. Both inbound and outbound messages may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the AT&T network is available to Vibes.
Oct 7, 01:53 CDT
10DLC message latency: AT&T
Resolved - The message latency on our 10DLC carrier partners network has been resolved. All queued messages have been delivered.

IMPACT: 10DLC message latency from 10/ 6 11:18 p.m. to 10/7 5:44 a.m.
Oct 7, 06:16 CDT
Investigating - Vibes has identified message delivery latency to our 10DLC partner on AT&T. We will provide updates as they become available.

IMPACT: 10DLC Message latency on AT&T. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the 10DLC network is available.
Oct 7, 01:27 CDT
Carrier Latency: France
Resolved - Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on French Destinations.
Oct 7, 02:30 CDT
Identified - Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all French numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
Oct 7, 02:05 CDT

Oct 6, 2026

Clearsky Maintenance 10/6/2026
Completed - The scheduled maintenance has been completed.
Oct 6, 06:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 04:01 CDT
Scheduled - Clearsky will be performing maintenance on 10/6 from 4:00 a.m. CT until 10/6 at 6:00 a.m. CT.

IMPACT: Connection to the Clearsky network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Clearsky network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Clearsky messaging

Impacted Carriers: Aerialink, Altice Mobile, Appalachian Wireless, Bandwidth, Bar Tell, Brightlink, Cell One North East Arizona, Commio, DCC, Enflick, Evolve Cellular First (1st) Point, GTA, Inteliquent, ISP Telecom, IT&E, Liberty Wireless, Limitless/Immix, Nemont/Sagebrush PCS, NumberAccess, Pinger, Plivo, RINA (STRATA Networks, Snake River PCS/Eagle Valley Communications, NNTC Wireless (Nucla-Naturita), CTCI (Custer), Fastwyre, Bristol Bay, Standing Rock, Copper Valley, ASTAC (Arctic Slope Telephone Cooperative Association), Sagebrush Cellular, Telnyx, TextMe, Thumb Cellular, TruPhone, TSG Global (Flextalk), Twilio, Tychron, United Wireless/OCN, Viya, Vonage
Oct 5, 12:07 CDT
Toll-Free Maintenance 10/6/2026
Completed - The scheduled maintenance has been completed.
Oct 6, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 04:00 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 10/6 from 4:00 a.m. CT until 10/6 at 6:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Sep 28, 14:45 CDT
10DLC Maintenance 10/5/2026
Completed - The scheduled maintenance has been completed.
Oct 6, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 23:00 CDT
Scheduled - Our 10DLC carrier partner will be performing maintenance on 10/5 from 11:00 p.m. CT until 10/6 at 5:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Sep 4, 11:17 CDT
Toll-Free Maintenance 10/5/2026
Completed - The scheduled maintenance has been completed.
Oct 6, 01:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 21:30 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 10/5 from 9:30 p.m. CT until 10/6 at 1:30 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Oct 5, 15:17 CDT

Oct 5, 2026

Vibes EU Platform API Performance Issue
Resolved - The Vibes EU Platform APIs have been fully restored. We have logged the issue in our incident reporting system. Our team of engineers will review the root cause and implement necessary system changes.

IMPACT: Vibes Platform performance issue from 10/2 8:46 p.m. GMT to 10/5 5:23 p.m. GMT.
Oct 5, 11:44 CDT
Identified - Vibes has identified an issue with EU Platform API performance. You may currently be experiencing elevated errors from the Vibes EU Platform API. Systems affected can be found below, and our engineers are working to resolve the issue as soon as possible. We will continue to update you until this issue is resolved.

Systems Impacted by this incident:

•Elevated API Error Rates
Oct 5, 11:03 CDT

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Toll-Free Maintenance 10/1/2026
Completed - The scheduled maintenance has been completed.
Oct 1, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 00:00 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 10/1 from 12:00 a.m. CT until 10/1 at 8:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Sep 28, 14:45 CDT
10DLC Maintenance 10/1/2026
Completed - The scheduled maintenance has been completed.
Oct 1, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 02:00 CDT
Scheduled - Our 10DLC carrier partner will be performing maintenance on 10/1 from 2:00 a.m. CT until 10/1 at 5:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Sep 18, 11:10 CDT

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Toll-Free Maintenance 9/25/2026
Completed - The scheduled maintenance has been completed.
Sep 25, 05:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 03:00 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 9/25 from 3:00 a.m. CT until 9/26 at 5:30 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free MMS message delivery and processing times may be impacted.

ACTION: No action is required. All MMS messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free MMS messaging
Sep 24, 11:54 CDT

Sep 24, 2026

No incidents reported.

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