All Systems Operational

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Get status updates on the availability of Vibes Global Messaging and Vibes Mobile Engagement Platform.
Having Trouble? Contact our 24/7 Customer Care Team at live@vibes.com or by calling or texting us at 1-877-834-9566.

North America Messaging Operational
SMS SMPP Operational
SMS HTTP Operational
MMS Operational
10DLC Operational
Toll-Free Operational
RCS Operational
North America Platform Operational
Platform UI Operational
SMS Operational
MMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
RCS Operational
International Messaging Operational
SMS Europe Operational
SMS APAC Operational
SMS Latin America & Mexico Operational
SMS Middle East & Africa Operational
EU Platform Operational
Platform UI Operational
SMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Vibes Platform Maintenance 9/22/2026 Sep 22, 2026 05:00-06:00 CDT

Vibes has scheduled maintenance on 9/22 at 5:00 a.m. CT to 9/22 at 6:00 a.m. CT.

Notification Type: Vibes Platform Maintenance

IMPACT: During this maintenance window, you will see intermittent errors when accessing any URL previously shortened.

ACTION: >: No action is required. All URLs will be available again after the maintenance is complete.

Systems Impacted by Maintenance:
• URL Shortener
• Shortened URLs
Posted on Sep 09, 2026 - 15:40 CDT

Toll-Free Maintenance 9/22/2026 Sep 22, 2026 22:00 - Sep 23, 2026 02:00 CDT

Our Toll-Free carrier partner will be performing maintenance on 9/22 from 10:00 p.m. CT until 9/23 at 2:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Posted on Sep 18, 2026 - 14:23 CDT

AT&T Maintenance 9/22/2026 Sep 22, 2026 22:00 - Sep 23, 2026 02:00 CDT

AT&T will be performing maintenance on 9/22 from 10:00 p.m. CT until 9/23 at 2:00 a.m. CT.

IMPACT: Connection to the AT&T network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the AT&T network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to AT&T messaging
Posted on Sep 18, 2026 - 12:22 CDT

10DLC Maintenance 10/1/2026 Oct 1, 2026 02:00-05:00 CDT

Our 10DLC carrier partner will be performing maintenance on 10/1 from 2:00 a.m. CT until 10/1 at 5:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Posted on Sep 18, 2026 - 11:10 CDT

10DLC Maintenance 10/5/2026 Oct 5, 2026 23:00 - Oct 6, 2026 05:00 CDT

Our 10DLC carrier partner will be performing maintenance on 10/5 from 11:00 p.m. CT until 10/6 at 5:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Posted on Sep 04, 2026 - 11:17 CDT

10DLC Maintenance 10/7/2026 Oct 7, 2026 23:00 - Oct 8, 2026 05:00 CDT

Our 10DLC carrier partner will be performing an additional maintenance on 10/7 from 11:00 p.m. CT until 10/8 at 5:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Posted on Sep 04, 2026 - 11:57 CDT

10DLC Maintenance 10/12/2026 Oct 12, 2026 22:00 - Oct 13, 2026 04:00 CDT

Our 10DLC carrier partner will be performing maintenance on 10/12 from 10:00 p.m. CT until 10/13 at 4:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Posted on Sep 08, 2026 - 10:14 CDT

10DLC Maintenance 10/14/2026 Oct 14, 2026 22:00 - Oct 15, 2026 04:00 CDT

Our 10DLC carrier partner will be performing an additional maintenance on 10/14 from 10:00 p.m. CT until 10/15 at 4:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Posted on Sep 08, 2026 - 10:14 CDT

10DLC Maintenance 10/21/2026 Oct 21, 2026 21:00 - Oct 22, 2026 01:00 CDT

Our 10DLC carrier partner will be performing maintenance on 10/21 from 9:00 p.m. CT until 10/22 at 1:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Posted on Sep 04, 2026 - 08:49 CDT

10DLC Maintenance 10/28/2026 Oct 28, 2026 21:00 - Oct 29, 2026 01:00 CDT

Our 10DLC carrier partner will be performing an addtional maintenance on 10/28 from 9:00 p.m. CT until 10/29 at 1:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Posted on Sep 04, 2026 - 08:50 CDT

Sep 19, 2026

No incidents reported today.

Sep 18, 2026

EU and APAC Destinations Cellular Maintenance 9/18/2026
Completed - The scheduled maintenance has been completed.
Sep 18, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 22:00 CDT
Scheduled - Our carrier partner for EU and APAC will be performing maintenance on 9/18 from 4:00 a.m. GMT until 9/18 at 11:00 a.m. GMT.

IMPACT: Connectivity for EU and APAC messaging will be periodically unavailable. Message delivery and processing times may be impacted to EU and APAC.

ACTION: No action is required. All messages will be queued and processed at the rate the EU and APAC destinations network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to EU and APAC messaging
Sep 8, 11:27 CDT

Sep 17, 2026

Toll-Free Maintenance 9/17/2026
Completed - The scheduled maintenance has been completed.
Sep 17, 05:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 03:01 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 9/17 from 3:00 a.m. CT until 9/17 at 5:30 a.m. CT.

IMPACT: Connectivity for Toll-Free MMS messaging will be periodically unavailable. Toll-Free MMS message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free MMS messaging
Sep 3, 13:39 CDT
Interop Carrier Maintenance 9/16/2026
Completed - The scheduled maintenance has been completed.
Sep 17, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 21:00 CDT
Scheduled - Interop will be performing maintenance on 9/16 from 9:00 p.m. CT until 9/17 at 3:00 a.m. CT.

IMPACT: Connection to the Interop network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Interop network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Interop messaging

Impacted Carriers: ACS/Alaska, Carolina West, Cellcom, Cellsouth/cSpire, Copper Valley LRA, Cross Wireless, DISH Wireless, GCI, Inland Cellular, James Valley, Nex-Tech Wireless, Panhandle Telecommunications, Pine Belt Cellular, Pine Cellular, SouthernLINC, Union Wireless, Viaero Wireless
Sep 11, 10:17 CDT

Sep 16, 2026

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

Carrier Latency: France
Resolved - Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on France Destinations from 2026-09-12 19:34 GMT to 2026-09-13 01:52 GMT.
Sep 13, 00:36 CDT
Identified - Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all France numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
Sep 12, 15:23 CDT

Sep 12, 2026

Sep 11, 2026

No incidents reported.

Sep 10, 2026

Toll-Free Maintenance 9/10/2026
Completed - The scheduled maintenance has been completed.
Sep 10, 06:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 04:00 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 9/10 from 4:00 a.m. CT until 9/10 at 6:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Sep 2, 14:19 CDT
Clearsky Maintenance 9/10/2026
Completed - The scheduled maintenance has been completed.
Sep 10, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 04:01 CDT
Scheduled - Clearsky will be performing maintenance on 9/10 from 4:00 a.m. CT until 9/10 at 6:00 a.m. CT.

IMPACT: Connection to the Clearsky network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Clearsky network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Clearsky messaging

Impacted Carriers: Aerialink, Altice Mobile, Appalachian Wireless, Bandwidth , Brightlink, Cell One North East Arizona, Commio, DCC, Enflick, Evolve Cellular First (1st) Point, GTA, Inteliquent, ISP Telecom, IT&E, Liberty Wireless, Limitless/Immix, Nemont/Sagebrush PCS, NumberAccess, Pinger, Plivo, RINA (STRATA Networks, Snake River PCS/Eagle Valley Communications, NNTC Wireless (Nucla-Naturita), CTCI (Custer), Fastwyre, Bristol Bay, Standing Rock, Copper Valley, ASTAC (Arctic Slope Telephone Cooperative Association), Sagebrush Cellular, Telnyx, TextMe, Thumb Cellular, TruPhone, TSG Global (Flextalk), Twilio, Tychron, United Wireless/OCN, Viya, Vonage
Aug 31, 09:47 CDT

Sep 9, 2026

Vibes Event Triggered Message Callback Delivery Latency
Resolved - Event Trigger Callbacks delivery speeds have returned to normal. We have logged the issue in our incident reporting system. Our team of engineers will review the root cause and implement any necessary system changes.

IMPACT: Vibes Event Trigger Callback delays from 7:15 a.m. CT to 9:52 a.m. CT.
Sep 9, 09:57 CDT
Monitoring - Vibes has identified an issue with Event Trigger Callback delivery. You may experience delays in receiving Event Trigger Callbacks from Vibes. Our engineers are working to restore normal delivery speeds as soon as possible. We will continue to update you until this issue is resolved.

IMPACT:
• Delayed delivery of Event-Triggered Callbacks
Sep 9, 07:39 CDT

Sep 8, 2026

Vibes message latency 9/8/2026
Resolved - Vibes SMS MT messaging and DLR speeds have been fully restored, and normal delivery has resumed. 

IMPACT: Vibes SMS MT messaging and DLR latency from 1:40 p.m. CT to 3:45 p.m. CT.
Sep 8, 16:14 CDT
Identified - Vibes has identified an issue with our message delivery. You may experience delays with SMS MT messages and DLR's inbound to Vibes. Our engineers are working to restore normal delivery speeds as soon as possible. We will continue to update you until this issue is resolved.
Sep 8, 14:28 CDT
Vibes SMPP East Connection Issue
Resolved - The issues with the SMPP connections to our vendor for us-east-1 have been resolved, and both connections are now successfully processing messages.

IMPACT: SMPP us-east-1 connection from 1:40 p.m. CT to 3:45 p.m. CT.
Sep 8, 16:12 CDT
Monitoring - Vibes engineers have identified an issue with our SMPP connections to our vendor for us-east-1. While we are in direct contact with their team, who is working to correct this issue as soon as possible, we recommend sending to our us-west-2 SMSCs to avoid any new messages being rejected.
Sep 8, 15:30 CDT

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

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