Microsoft Email Outage
Monitoring - Microsoft is investigating a widespread outage affecting Outlook, Exchange Online mailboxes, and Microsoft 365 services across the Americas and other regions. Due to this outage, Vibes is unable to receive tickets via email for your requests. We will answer any emails as they become available once this issue has been resolved. As a reminder, for any emergencies, you can call or text our support number (877)834-9566 with the issue and your contact information.
Nov 12, 2026 - 13:55 CST

About This Site

Get status updates on the availability of Vibes Global Messaging and Vibes Mobile Engagement Platform.
Having Trouble? Contact our 24/7 Customer Care Team at live@vibes.com or by calling or texting us at 1-877-834-9566.

North America Messaging Operational
SMS SMPP Operational
SMS HTTP Operational
MMS Operational
10DLC Operational
Toll-Free Operational
RCS Operational
North America Platform Operational
Platform UI Operational
SMS Operational
MMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
RCS Operational
International Messaging Operational
SMS Europe Operational
SMS APAC Operational
SMS Latin America & Mexico Operational
SMS Middle East & Africa Operational
EU Platform Operational
Platform UI Operational
SMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

10DLC Maintenance 11/12/2026 Nov 12, 2026 22:00 - Nov 13, 2026 05:00 CST

Our 10DLC carrier partner will be performing additional maintenance on 11/12 from 10:00 p.m. CT until 11/13 at 5:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Posted on Nov 06, 2026 - 11:45 CST

10DLC Maintenance 11/18/2026 Nov 18, 2026 23:00 - Nov 19, 2026 05:00 CST

Our 10DLC carrier partner will be performing maintenance on 11/18 from 11:00 p.m. CT until 11/19 at 5:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Posted on Oct 01, 2026 - 10:16 CDT

Nov 12, 2026

10DLC Maintenance 11/11/2026
Completed - The scheduled maintenance has been completed.
Nov 12, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 22:00 CST
Scheduled - Our 10DLC carrier partner will be performing additional maintenance on 11/11 from 10:00 p.m. CT until 11/12 at 5:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Nov 6, 11:45 CST
10DLC Message Latency
Resolved - The message latency on 10DLC carrier partners AT&T network has been resolved. All queued messages have been delivered.

IMPACT: 10DLC AT&T message latency from 2026-11-12 00:00 UTC to 2026-11-12 03:41 UTC.
Nov 12, 02:06 CST
Identified - Vibes has identified message delivery latency to our 10DLC partner. We will provide updates as they become available.

IMPACT: Message latency on the 10DLC network. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the 10DLC network is available to Vibes.
Nov 11, 18:47 CST

Nov 11, 2026

Toll-Free Maintenance 11/10/2026
Completed - The scheduled maintenance has been completed.
Nov 11, 04:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 22:00 CST
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 11/10 from 10:00 p.m. CT until 11/11 at 5:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Nov 4, 09:00 CST

Nov 10, 2026

10DLC Maintenance 11/9/2026
Completed - The scheduled maintenance has been completed.
Nov 10, 04:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 21:00 CST
Scheduled - Our 10DLC carrier partner will be performing maintenance on 11/9 from 9:00 p.m. CT until 11/10 at 4:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Nov 6, 11:18 CST

Nov 9, 2026

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

10DLC Maintenance 11/4/2026
Completed - The scheduled maintenance has been completed.
Nov 4, 22:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 13:00 CST
Scheduled - Our 10DLC carrier partner will be performing an additional maintenance on 11/4 from 1:00 p.m. CT until 11/4 at 10:00 p.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Nov 3, 04:23 CST

Nov 3, 2026

Vibes EU Platform Performance Issue
Resolved - Service to the Vibes Platform, including Campaign Manager and user login, has been restored. Inbound and outbound messaging were not affected during this incident. We will continue to monitor the platform closely. We apologize for any inconvenience this may have caused, and thank you for your patience.
Nov 3, 04:29 CST
Investigating - Our engineers have identified the root cause of the intermittent errors affecting the Vibes Platform, including Campaign Manager and user login, and are working to restore full service. Inbound and outbound messaging remain unaffected.
Nov 3, 03:22 CST
Identified - Vibes is currently investigating a potential service disruption for the Platform. You may currently be experiencing intermittent errors within the Vibes Platform. Inbound and outbound messaging are not affected. Our engineers are working to resolve the issue as soon as possible. We will continue to update you until this issue is resolved.
Nov 3, 02:23 CST
Vibes Platform Performance Issue
Resolved - Service to the Vibes Platform, including Campaign Manager and user login, has been restored. Inbound and outbound messaging were not affected during this incident. We will continue to monitor the platform closely. We apologize for any inconvenience this may have caused, and thank you for your patience.
Nov 3, 04:28 CST
Investigating - Our engineers have identified the root cause of the intermittent errors affecting the Vibes Platform, including Campaign Manager and user login, and are working to restore full service. Inbound and outbound messaging remain unaffected.
Nov 3, 03:21 CST
Identified - Vibes is currently investigating a potential service disruption for the Platform. You may currently be experiencing intermittent errors within the Vibes Platform. Inbound and outbound messaging are not affected. Our engineers are working to resolve the issue as soon as possible. We will continue to update you until this issue is resolved.
Nov 3, 02:17 CST

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

Vibes Platform T2W Performance Issue
Resolved - The Vibes Text-2-Win Platform has been fully restored. We have logged the issue in our incident reporting system. Our team of engineers will review the root cause and implement any necessary system changes.

IMPACT: Vibes Platform Text-2-Win performance issue from 3:20 p.m. CT to 4:41 p.m. CT.
Oct 30, 16:51 CDT
Identified - Vibes has identified an issue with our Platforms performance. You may currently be experiencing intermittent errors within the Vibes Platform. Systems affected can be found below, and our engineers are working to resolve the issue as soon as possible. We will continue to update you until this issue is resolved.

Systems Impacted by this incident:

•Accessing Text2Win Campaigns in the Vibes Platform
Oct 30, 15:49 CDT

Oct 29, 2026

Interop Emergency Carrier Maintenance 10/29/2026
Completed - The scheduled maintenance has been completed.
Oct 29, 16:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 14:00 CDT
Scheduled - Interop will be performing emergency maintenance on 10/29 from 2:00 p.m. CT until 10/29 at 4:00 p.m. CT.

IMPACT: Connection to the Interop network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Interop network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Interop messaging

Impacted Carriers: ACS/Alaska, Carolina West, Cellcom, Cellsouth/cSpire, Copper Valley LRA, Cross Wireless, DISH Wireless, GCI, Inland Cellular, James Valley, Nex-Tech Wireless, Panhandle Telecommunications, Pine Belt Cellular, Pine Cellular, SouthernLINC, Union Wireless, Viaero Wireless
Oct 29, 13:26 CDT
Partial AT&T Message Latency
Resolved - AT&T has resolved the partial SMS and MMS latency on their network. All queued messages have been delivered to the carrier network.

IMPACT: Partial SMS and MMS message latency on AT&T from 9:30 a.m. CT to 3:33 p.m. CT.
Oct 29, 15:35 CDT
Monitoring - Vibes continues to experience partial SMS and MMS message latency on the AT&T network. All new messages are being processed successfully; any queued messages are currently being processed. We will continue to provide updates until this issue is resolved.
Oct 29, 14:59 CDT
Identified - Vibes has identified partial latency in SMS and MMS message delivery on AT&T. We will provide updates as they become available.

IMPACT: SMS and MMS message latency on AT&T. Some, but not all, outbound messages may experience delays in being delivered.

ACTION: No action is required; any affected messages are being queued and will be processed at the rate the AT&T network is available to Vibes.
Oct 29, 14:24 CDT
Toll-Free Maintenance 10/28/2026
Completed - The scheduled maintenance has been completed.
Oct 29, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 23:00 CDT
Scheduled - Our Toll-Free carrier partner will be performing an addtional maintenance on 10/28 from 11:00 p.m. CT until 10/29 at 3:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Oct 21, 15:56 CDT
10DLC Maintenance 10/28/2026
Completed - The scheduled maintenance has been completed.
Oct 29, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 21:00 CDT
Scheduled - Our 10DLC carrier partner will be performing an addtional maintenance on 10/28 from 9:00 p.m. CT until 10/29 at 1:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Sep 4, 08:50 CDT
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