Partially Degraded Service

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Get status updates on the availability of Vibes Global Messaging and Vibes Mobile Engagement Platform.
Having Trouble? Contact our 24/7 Customer Care Team at live@vibes.com or by calling or texting us at 1-877-834-9566.

North America Messaging Degraded Performance
SMS SMPP Operational
SMS HTTP Operational
MMS Operational
10DLC Operational
Toll-Free Degraded Performance
RCS Operational
North America Platform Operational
Platform UI Operational
SMS Operational
MMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
RCS Operational
International Messaging Operational
SMS Europe Operational
SMS APAC Operational
SMS Latin America & Mexico Operational
SMS Middle East & Africa Operational
EU Platform Operational
Platform UI Operational
SMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

10DLC Maintenance 2/22/2026 Feb 22, 2026 23:00 - Feb 23, 2026 05:00 CST

Our 10DLC carrier partner will be performing maintenance on 2/22 from 11:00 p.m. CT until 2/23 at 5:00 a.m. CT.

IMPACT: Connectivity for 10DLC messaging will be periodically unavailable. 10DLC message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the 10DLC network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to 10DLC messaging
Posted on Jan 20, 2026 - 12:33 CST

AT&T Mexico Maintenance 2/23/2026 Feb 23, 2026 23:00 - Feb 24, 2026 06:00 CST

AT&T will be performing maintenance on their Mexico connections on 2/23 from 11:00 p.m. CST until 2/24 at 6:00 a.m. CST.

IMPACT: Connection to the AT&T network in Mexico will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the AT&T network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to AT&T Mexico messaging
Posted on Feb 20, 2026 - 08:45 CST

Toll-Free Maintenance 2/23/2026 Feb 23, 2026 23:30 - Feb 24, 2026 03:30 CST

Our Toll-Free carrier partner will be performing maintenance on 2/23 from 11:30 p.m. CT until 2/24 at 3:30 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Posted on Feb 20, 2026 - 15:38 CST
Feb 21, 2026

No incidents reported today.

Feb 20, 2026
Carrier Latency: United Kingdom
Resolved - Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on United Kingdom Destinations from 2026-02-20 16:41 GMT to 2026-02-21 03:55 GMT.
Feb 20, 23:25 CST
Monitoring - Our carrier partners for the UK have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for UK numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for the UK. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
Feb 20, 16:34 CST
EU and APAC Destinations Cellular Maintenance 2/20/2026
Completed - The scheduled maintenance has been completed.
Feb 20, 19:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 17:00 CST
Scheduled - Our carrier partner for EU and APAC will be performing maintenance on 2/20 from 11:00 p.m. GMT until 2/21 at 1:00 a.m. GMT.

IMPACT: Connectivity for EU and APAC messaging will be periodically unavailable. Message delivery and processing times may be impacted to EU and APAC.

ACTION: No action is required. All messages will be queued and processed at the rate the EU and APAC destination network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to EU and APAC messaging
Feb 17, 13:28 CST
Toll-Free Message Latency
Resolved - The message latency on our Toll-Free carrier partners network has been resolved. All queued messages have been delivered.

IMPACT: Toll-Free message latency from 1:27 p.m. CT to 2:50 p.m. CT.
Feb 20, 14:57 CST
Identified - Vibes Toll-Free messaging partner has identified message delivery latency in their network. We will provide updates as they become available.

IMPACT: Message latency on the Toll-Free network. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the Toll-Free network is available to Vibes.
Feb 20, 13:46 CST
10DLC Message Latency
Resolved - The message latency on our 10DLC carrier partners network has been resolved. All queued messages have been delivered.

IMPACT: 10DLC message latency from 2026-02-19 6:57 p.m. CT to 2026-02-19 11:07 p.m. CT.
Feb 20, 00:06 CST
Identified - Vibes has identified message delivery latency to our 10DLC partner. We will provide updates as they become available.

IMPACT: Message latency on the 10DLC network. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the 10DLC network is available to Vibes.
Feb 19, 20:05 CST
Feb 19, 2026
Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026
Toll-Free Maintenance 2/12/2026
Completed - The scheduled maintenance has been completed.
Feb 12, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 04:00 CST
Scheduled - Our Toll-Free carrier partner will be performing an additional maintenance on 2/12 from 4:00 a.m. CT until 2/12 at 6:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Feb 2, 09:36 CST
Feb 11, 2026

No incidents reported.

Feb 10, 2026
Toll-Free Maintenance 2/10/2026
Completed - The scheduled maintenance has been completed.
Feb 10, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 04:01 CST
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 2/10 from 4:00 a.m. CT until 2/10 at 6:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Feb 2, 09:36 CST
Clearsky Maintenance 2/10/2026
Completed - The scheduled maintenance has been completed.
Feb 10, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 04:00 CST
Scheduled - Clearsky will be performing maintenance on 2/10 from 4:00 a.m. CT until 2/10 at 6:00 a.m. CT.

IMPACT: Connection to the Clearsky network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Clearsky network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Clearsky messaging

Impacted Carriers: Altice Mobile, Atlantic Tele-Network International (ATNI), Aerialink, Bandwidth , Brightlink, Cell One North East Arizona, Chariton Valley, DCC, Enflick, First (1st) Point, GTA, Indigo Wireless, Inteliquent, Limitless/Immix, Nemont/Sagebrush PCS, Pine Cellular, Pinger, Pioneer Cellular, Plivo, Sagebrush Cellular, Telnyx, TextMe, Triangle Wireless, TruPhone, TSG Global (Flextalk), Twilio, Tychron, United Wireless/OCN, Viya, Appalachian Wireless
Jan 29, 15:28 CST
Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

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