Clearsky Maintenance 4/28/2026
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 2026 - 04:01 CDT
Scheduled - Clearsky will be performing maintenance on 4/28 from 4:00 a.m. CT until 4/28 at 6:00 a.m. CT.

IMPACT: Connection to the Clearsky network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Clearsky network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Clearsky messaging

Impacted Carriers: Aerialink, Altice Mobile, Appalachian Wireless, Bandwidth , Brightlink, Cell One North East Arizona, Commio, DCC, Enflick, Evolve Cellular First (1st) Point, GTA, Inteliquent, ISP Telecom, Liberty Wireless, Limitless/Immix, Nemont/Sagebrush PCS, NumberAccess, Pinger, Plivo, RINA (STRATA Networks, Snake River PCS/Eagle Valley Communications, NNTC Wireless (Nucla-Naturita), CTCI (Custer), Fastwyre, Bristol Bay, Standing Rock, Copper Valley, ASTAC (Arctic Slope Telephone Cooperative Association), Sagebrush Cellular, Telnyx, TextMe, Thumb Cellular, TruPhone, TSG Global (Flextalk), Twilio, Tychron, United Wireless/OCN, Viya, Vonage
Apr 28, 2026 04:00-06:00 CDT
Toll-Free Maintenance 4/28/2026
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 2026 - 04:00 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 4/28 at 4:00 a.m. CT until 4/28 at 6:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Apr 28, 2026 04:00-06:00 CDT
Toll-Free Message Latency
Monitoring - Our Toll-Free partners are cotinuing to experience SMS message latency on their network. We will continue to provide updates until this issue is resolved.
Apr 27, 2026 - 14:11 CDT
Identified - Vibes has identified message delivery latency to our Toll-Free partner. We will provide updates as they become available.

IMPACT: Message latency on the Toll-Free network. Messages both inboudn and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the Toll-Free network is available to Vibes.
Apr 27, 2026 - 09:00 CDT

About This Site

Get status updates on the availability of Vibes Global Messaging and Vibes Mobile Engagement Platform.
Having Trouble? Contact our 24/7 Customer Care Team at live@vibes.com or by calling or texting us at 1-877-834-9566.

North America Messaging Under Maintenance
SMS SMPP Under Maintenance
SMS HTTP Under Maintenance
MMS Operational
10DLC Operational
Toll-Free Under Maintenance
RCS Operational
North America Platform Under Maintenance
Platform UI Operational
SMS Under Maintenance
MMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
RCS Operational
International Messaging Operational
SMS Europe Operational
SMS APAC Operational
SMS Latin America & Mexico Operational
SMS Middle East & Africa Operational
EU Platform Operational
Platform UI Operational
SMS Operational
API Operational
Push Operational
Wallet Operational
Analytics & Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Toll-Free Maintenance 4/29/2026 Apr 29, 2026 22:00 - Apr 30, 2026 02:00 CDT

Our Toll-Free carrier partner will be performing maintenance on 4/29 at 10:00 p.m. CT until 4/30 at 2:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Posted on Apr 24, 2026 - 10:47 CDT

Vibes Platform Maintenance 5/3/2026 at 12:00 a.m. CT to 5/3/2026 at 12:30 a.m. CT May 3, 2026 00:00-00:30 CDT

Vibes has scheduled maintenance the evening of 5/3 at 12:00 a.m. CT to 5/3 at 12:30 a.m. CT

Notification Type: Vibes Platform Maintenance

IMPACT:
Event Callbacks: Platform callback processing will be paused until the maintenance’s completion
Events: Event processing will be paused until the maintenance’s completion

ACTION: Any failed Event API calls will need to be retried at the completion of this maintenance.

Systems Impacted by Maintenance:
• Delays in Event Trigger Messages
• Delayed delivery of Event-Triggered Callbacks
Posted on Apr 22, 2026 - 09:51 CDT

Toll-Free Maintenance 5/6/2026 May 6, 2026 22:00 - May 7, 2026 02:00 CDT

Our Toll-Free carrier partner will be performing maintenance on 5/6 from 10:00 p.m. CT until 5/7 at 2:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Posted on Apr 22, 2026 - 14:13 CDT
Apr 28, 2026

Unresolved incidents: Clearsky Maintenance 4/28/2026, Toll-Free Maintenance 4/28/2026.

Apr 27, 2026

Unresolved incident: Toll-Free Message Latency.

Apr 26, 2026
Vibes Platform Maintenance 4/26/2026 at 12:00 a.m. CT to 4/26/2026 at 12:30 a.m. CT
Completed - The scheduled maintenance has been completed.
Apr 26, 00:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 00:00 CDT
Scheduled - Vibes has scheduled maintenance the evening of 4/26 at 12:00 a.m. CT to 4/26 at 12:30 a.m. CT.

Notification Type: Vibes Platform Maintenance

IMPACT: During this maintenance API calls may not process and return an error code of 50X

ACTION: >: If API calls have been rejected with an error status, re-submit those calls after 12:30 a.m. CT.

Systems Impacted by Maintenance:
•SMS and MMS Broadcast API Triggered Messages
•Subscriber update API calls
•Campaign creation and update  API calls
•Subscription list API calls
•Wallet Campaign API calls
Apr 15, 16:03 CDT
Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026
Vibes EU Platform Performance Issue
Resolved - The Vibes EU Platform has been fully restored. We have logged the issue in our incident reporting system. Our team of engineers will review the root cause and implement necessary system changes.

IMPACT: Vibes Platform performance issue from 2:30 p.m. GMT to 4:24 p.m. GMT.
Apr 23, 10:31 CDT
Identified - Vibes has identified an issue with EU Platform performance. You may currently be experiencing intermittent errors when navigating within the Vibes EU Platform. Systems affected can be found below, and our engineers are working to resolve the issue as soon as possible. We will continue to update you until this issue is resolved.

Systems Impacted by this incident:

•Vibes Platform Navigation
Apr 23, 10:02 CDT
Carrier Latency: UK
Resolved - Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on UK Destinations from 11:16 a.m. GMT to 12:35 p.m. GMT.
Apr 23, 09:10 CDT
Identified - Our carrier partners for the UK have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all UK numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for UK. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
Apr 23, 07:20 CDT
Toll-Free Maintenance 4/22/2026
Completed - The scheduled maintenance has been completed.
Apr 23, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 22:00 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 4/22 from 10:00 p.m. CT until 4/23 at 2:00.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Apr 10, 13:13 CDT
Interop Carrier Maintenance 4/22/2026
Completed - The scheduled maintenance has been completed.
Apr 23, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 22:01 CDT
Scheduled - Interop will be performing maintenance on 4/22 from 10:00 p.m. CT until 4/23 at 1:00 a.m. CT.

IMPACT: Connection to the Interop network will be periodically unavailable. Message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Interop network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Interop messaging

Impacted Carriers: ACS/Alaska, Carolina West, Cellcom, Cellsouth/cSpire, Copper Valley LRA, Cross Wireless, DISH Wireless, GCI, Inland Cellular, James Valley, Nex-Tech Wireless, Panhandle Telecommunications, Pine Belt Cellular, Pine Cellular, SouthernLINC, Union Wireless, Viaero Wireless
Apr 20, 09:25 CDT
Apr 22, 2026
Vibes Platform Performance Issue - URL shortener
Resolved - The Vibes Platform URL Shortener has been fully restored. We have logged the issue in our incident reporting system. Our team of engineers will review the root cause and implement necessary system changes.

IMPACT: Vibes Platform Shortener URL performance issue from 4/22 12:45 a.m. CT to 4/22 1:15 p.m. CT.
Apr 22, 13:20 CDT
Identified - Vibes has identified an issue with the URL Shortener in the Vibes Platform. You may currently be experiencing problems accessing links using the shortened URL option. Affected systems are listed below, and our engineers are working to resolve the issue as quickly as possible. We will continue to provide updates until this issue is resolved

Systems Impacted by this incident:
•URL Shortener in the Vibes Platform.
Apr 22, 13:05 CDT
Apr 21, 2026

No incidents reported.

Apr 20, 2026
AT&T RCS Maintenance 4/20/2026
Completed - The scheduled maintenance has been completed.
Apr 20, 06:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 02:30 CDT
Scheduled - AT&T will be performing an RCS maintenance on 4/20 from 2:30 a.m. CT until 4/20 at 6:30 a.m. CT.

IMPACT: Connection to the AT&T network will be periodically unavailable. RCS Message delivery and processing times may be impacted.

ACTION: No action is required. All RCS messages will be queued and processed at the rate the AT&T network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to AT&T RCS messaging
Apr 17, 09:28 CDT
Apr 19, 2026

No incidents reported.

Apr 18, 2026
10DLC message latency: AT&T
Resolved - The message latency on 10DLC carrier partners CARRIER NAME network has been resolved. All queued messages have been delivered.

IMPACT: 10DLC CARRIER NAME message latency from 08:30 PM CT to 11:50 PM CT.
Apr 18, 00:50 CDT
Investigating - Vibes has identified message delivery latency to our 10DLC partner on AT&T. We will provide updates as they become available.

IMPACT: 10DLC Message latency on AT&T. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the 10DLC network is available.
Apr 17, 21:00 CDT
AT&T message latency
Resolved - The SMS and MMS latency on the AT&T network has been resolved. All queued messages have been delivered to the carrier network.

IMPACT: SMS and MMS message latency on AT&T from 08:30 PM CT to 11:50 PM CT.
Apr 18, 00:48 CDT
Identified - Vibes has identified latency with SMS and MMS message delivery to AT&T. We will provide updates as they become available.

IMPACT: SMS and MMS message latency on AT&T. Both inbound and outbound messages may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the AT&T network is available to Vibes.
Apr 17, 23:53 CDT
Apr 17, 2026
Apr 16, 2026
Toll-Free Maintenance 4/15/2026
Completed - The scheduled maintenance has been completed.
Apr 16, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 22:00 CDT
Scheduled - Our Toll-Free carrier partner will be performing maintenance on 4/15 from 10:00 p.m. CT until 4/16 at 2:00 a.m. CT.

IMPACT: Connectivity for Toll-Free messaging will be periodically unavailable. Toll-Free message delivery and processing times may be impacted.

ACTION: No action is required. All messages will be queued and processed at the rate the Toll-Free network is available or when the maintenance is completed.

Systems Impacted by Maintenance: Connection to Toll-Free messaging
Mar 30, 13:11 CDT
Apr 15, 2026
Apple Wallet Push Notification Latency
Resolved - The Push Notification latency on Apple Wallet has been resolved. All queued notifications have been delivered to Apple's network.

IMPACT: Push Notification latency on Apple Wallet from 12:24 p.m. CT to 1:41 p.m. CT.
Apr 15, 13:44 CDT
Identified - Vibes has identified latency with Wallet Push notification message delivery to Apple. We will provide updates as they become available.

IMPACT: Push notification latency on Apple Wallet. Outbound wallet notifications may experience delays in being delivered.

ACTION: No action is required; all Push notifications are being queued and will be processed at the rate the Apple network is available to Vibes.
Apr 15, 12:40 CDT
Apr 14, 2026

No incidents reported.

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