Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.
IMPACT: SMS message latency on French destinations from 11/18 4:59 p.m. GMT to 11/19 6:59 p.m. GMT.
Posted Nov 19, 2024 - 08:48 CST
Update
Our carrier partners for France continue to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.
Posted Nov 19, 2024 - 00:44 CST
Update
Our carrier partners for France continue to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.
Posted Nov 18, 2024 - 12:39 CST
Monitoring
Our carrier partners for France continue to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.
Posted Nov 18, 2024 - 08:07 CST
Identified
Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all French numbers. We are in direct contact with the carrier partner and will provide updates as they are received.
IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered.
ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
Posted Nov 18, 2024 - 01:09 CST
This incident affected: International Messaging (SMS Europe) and EU Platform (SMS).