Toll-Free Message Latency

Incident Report for Vibes

Resolved

The message latency on Toll-Free carrier partner's Verizon network has been resolved. All queued messages have been delivered.

IMPACT: Toll-Free Verizon message latency from 12:11 p.m. CT to 11:42 p.m. CT.

Posted Dec 02, 2025 - 07:52 CST

Update

Vibes continues to experience SMS message latency on our Toll-Free partners network. We will continue to provide updates until this issue is resolved.

Posted Dec 01, 2025 - 21:47 CST

Monitoring

Vibes continues to experience SMS message latency on our Toll-Free partners network. We will continue to provide updates until this issue is resolved.

Posted Dec 01, 2025 - 14:02 CST

Identified

Vibes has identified message delivery latency to our Toll-Free partner. We will provide updates as they become available.

IMPACT: Message latency on the Toll-Free network. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the Toll-Free network is available to Vibes.

Posted Dec 01, 2025 - 12:38 CST

This incident affected: North America Messaging (Toll-Free).