The SMS latency on our Canadian Carrier Partner’s network has been resolved. All queued messages have been delivered to the carrier network.
IMPACT: SMS message latency on Canada Destinations.
Posted Apr 17, 2024 - 03:31 CDT
Identified
Vibes has identified latency with SMS message delivery to our Canadian Partner. We will provide updates as they become available.
IMPACT: SMS message latency on Canada Destinations. Both inbound and outbound messages to Canadian carriers may experience delays in being delivered.
ACTION: No action is required; all messages are being queued and will be processed at the rate the Canadian Destinations network is available to Vibes.
Impacted Carriers: NorthernTel, Telebec, Rogers Wireless, Videotron, Fido, Telus Mobility, MTS Mobility, SaskTel Mobility, Virgin Mobile, Freedom Mobile, Mobility, Public Mobile and Eastlink Wireless, Bell Mobility, and Aliant consumers.
Posted Apr 17, 2024 - 03:21 CDT
This incident affected: North America Messaging (SMS SMPP, SMS HTTP) and North America Platform (SMS).