Verizon message latency

Incident Report for Vibes

Resolved

The SMS and MMS latency on the Verizon network has been resolved. All queued messages have been delivered to the carrier network.

IMPACT: SMS and MMS message latency on Verizon from 6:30 a.m. CT to 9:00 a.m. CT.

Posted Sep 13, 2025 - 09:23 CDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 13, 2025 - 08:09 CDT

Identified

Vibes has identified latency with SMS and MMS message delivery to Verizon. We will provide updates as they become available.

IMPACT: SMS and MMS message latency on Verizon. Both inbound and outbound messages may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate the Verizon network is available to Vibes.

Posted Sep 13, 2025 - 08:08 CDT

This incident affected: North America Messaging (SMS SMPP, SMS HTTP, MMS) and North America Platform (SMS, MMS).