Vibes Data Extract Performance Issue

Incident Report for Vibes

Resolved

Vibes Data Extracts has been fully restored. We have logged the issue in our incident reporting system. Our team of engineers will review the root cause and implement any necessary system changes. Any prior affected reports have been resent.

IMPACT: Vibes Data Extracts performance issue from 7/29 2:00 a.m. CT to 7/30 3:15 p.m. CT.
Posted Jul 30, 2025 - 16:10 CDT

Investigating

While our engineers are continuing their work to restore the impacted extracts, affected reports from 7/29 are currently in the process of being resent.

Systems impacted by this incident:
•Daily Extracts
•Data Sharing
Posted Jul 30, 2025 - 13:35 CDT

Identified

Vibes has identified an issue with data extracts and data sharing from the Vibes Platform. You may be experiencing delays with daily file extracts and data sharing from the Vibes Platform for July 29th and 30th. The systems affected can be found below. Our engineers are actively investigating, and we will provide updates as we receive them.

Systems impacted by this incident:
•Daily Extracts
•Data Sharing
Posted Jul 30, 2025 - 10:21 CDT
This incident affected: North America Platform (Analytics & Reporting).