The SMS latency on the Toll Free network has been resolved. All messages have been delivered to impacted consumers.
IMPACT: Intermittent Toll-Free message latency from 7/23 at 10:30 a.m. CT to 7/25 2:43 p.m. CT.
Posted Jul 25, 2025 - 15:15 CDT
Monitoring
Our Toll-Free carrier partner continues to experience message latency on their network. We are in direct communication with them. Vibes will continue to update you as we receive information.
Posted Jul 25, 2025 - 11:08 CDT
Identified
Vibes has identified latency with SMS message delivery to our Toll-Free carrier partner. We will provide updates as they become available.
IMPACT: SMS Message latency for Toll-Free messages. Both inbound and outbound messages may experience delays in being delivered.
ACTION: No action is required; all messages are being queued and will be processed at the rate that the Toll-Free network is available to Vibes.
Posted Jul 25, 2025 - 08:08 CDT
This incident affected: North America Messaging (Toll-Free).