Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.
IMPACT: SMS message latency on Italy Destinations from 2025-01-15 17:35 UTC to 2025-01-16 08:50 UTC.
Posted Jan 16, 2025 - 03:36 CST
Update
Our carrier partners for Italy continue to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.
Posted Jan 16, 2025 - 03:04 CST
Monitoring
Our carrier partners for Italy have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all Italian numbers. We are in direct contact with the carrier partner and will provide updates as they are received.
IMPACT: SMS message latency on the carrier network for Italy. Messages both inbound and outbound to Vibes may experience delays in being delivered.
ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
Posted Jan 15, 2025 - 12:13 CST
This incident affected: International Messaging (SMS Europe).